Sage 100

One of my users was doing an Cash Receipts Entry and walked away from her computer. By the time she returned, her computer had gone to sleep. When she reconnected and went back into Sage, the batch was "gone." When she starts a new batch, the individula…

A General Ledger General Journal entry batch file has been printed but not posted. It is now frozen and cant be updated. I'm getting a message saying the file is in use and that the file is locked by the user in General Journal. Nothing else can be posted…

We accidently voided a few AP checks using the original issue date instead of the current date (the GL posting date is correct). What affect does this have on our financial reports? Should we reverse the void and re-enter using the correct date?

I have a client on Sage 2021, Product Update 1. When printing the Daily Transaction Register after updating the Daily Sales Journal, the DTR shows incorrect information. It will have the correct Source Journal Number, incorrect Date and the journal postings…

Entered two invoices as PP , and they did not post to job cost module , nor G/ L , yet the Cash Receipts Journal shows everything in order . Quick Fix ?

We received payment from several customers and posted payments to their accounts, but the payments were posted in the wrong bank account. Is there an easy way to reverse this?

We have made a prepayment to a vendor. How can we record this prepayment and the subsequent entry of invoices to relieve the prepayment?

I need to delete a PO receiver.

Is there a way to control the flow of AP Invoice "Comments" to the AP Check/ACH "Comments"? And/or, I can remove the check "comments" field from printing on remittance advices, but is there a way to remove them from the ACH file that's created?

We have a process synchronization from our online store into Sage using the SData API. We had a glitch that caused a large number of empty Sales Order batches to be created. There are no invoices on these batches, so I was wondering if there was a way…

In 2021, if you put in a check number range, the check number size still defaults to 6 instead of 10 and it won't find your checks. Range 022430 to 022439 is not the same as 0000022430 to 0000022439. Annoying to have to look them up or manually type…

I am working remotely, due to surgery, and there is no one else to pay the bills, so I get everything ready, and then I message my manager, who puts in the checks for me to print. Well, for some reason she reversed the checks order when she put them in…

Hi there! We have a credit card customer who had a credit on their account. The next time they placed an order, we wanted to apply the open credit before we ran their card through Sales Order Entry. We couldn't figure out how to do it, so we did a work…

It’s been a while since I’ve had a new Sage 100 implementation. I wanted to get some current advice/best practice for entering in trial balances from past years into Sage. I read that it’s not necessary to uses the BB GL source code anymore? My goal is…

Several cash receipt batches were posted through to the GL, but the update process was not initiated at the time. Is there a way to update the cash receipts journal with the batches that were posted through?

When setting up this pretax deduction for employee - I chose Cafeteria; however, there isn't a tax rule for Section 127. I chose Tax Rule EE Loan. This did not reduce taxable wages.

Is it possible to see deleted batches in AP Invoice Entry? One of the batches has gone missing. It does not appear to have posted.

Hey All - I am trying to find a journal entry made that was pre-dated. Someone made an entry in January 2021 that was pre-dated back to 2020. Is there a way to search by entry date, not posting date? It is throwing off my year end and I can't find it…

Here are the steps I can use to duplicate the issue: Save a standard journal from G/L General Journal Entry with multiple lines. (Even 2 lines will allow you to see the issue.) Create a new journal entry and choose "copy from" --> "standard journal…

Hello everyone, I had an incident where the posting was interrupted and received an error 11 regarding a record not found or duplicate key. Turns out the sales order header did not contain a referencing sales order detail line item causing the interruption…

I have noticed that for the month of March, no credit card payment that was ran at the time of the sales order has hit the GL code. This is odd because it only happened for the month of March. Any ideas on what could have happened and how to fix it…

Does anyone else have problems reconciling their Bank recap balance report balance at month end and the General Ledger account balance on the Ledger? They should agree; however when we set up a new bank the balances tied for months and then started to…

We are trying to complete a sales order, but quite a few of these items are on back order. When we go to enter the quantity for back order, we get the error "Back orders are not allowed for this item." What could be causing this? The items do have Bill…

Is anyone willing to share a solution to improve the efficiency of the entry and approval of charges on monthly credit card statements in their AP credit card process.

Is there a way to change a Miscellaneous Item to a Miscellaneous Charge? In Misc Item Maintenance the drop-down box is greyed out once the item is set up. Currently, one of our miscellaneous items is set up as "miscellaneous" which makes it post to…