• lines in a sales order invoice doubling

    I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path sales order, main, invoice data entry the GL detail report that I printed early May for our April rebill, as well as the latest…
  • WIP was turned off and it affected our GL postings. Is there a way to fix these without looking at each S/O Journal?

    Currently we use payroll for expensing the labor expense on our setup. There was an automatic offsetting journal entry that would zero out the expense for the labor transactions added to an S/O. When WIP got turned off the offsetting transaction for the…
  • General Journal File is locked

    A General Ledger General Journal entry batch file has been printed but not posted. It is now frozen and cant be updated. I'm getting a message saying the file is in use and that the file is locked by the user in General Journal. Nothing else can be posted…
  • Incorrect Data on Daily Transaction Register in Paperless

    I have a client on Sage 2021, Product Update 1. When printing the Daily Transaction Register after updating the Daily Sales Journal, the DTR shows incorrect information. It will have the correct Source Journal Number, incorrect Date and the journal postings…
  • Reverse posted prepayment and credit memos

    We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…
  • PPP Loan Forgiven

    We had our PPP loan forgiven, and our CPA told me to book it in under "Non-taxable income". I spoke with one person that set to setup account 950 to book this as non-taxable revenue. It still shows up on the Income Statement, is this correct?
  • Deposit payment

    How to enter a deposit payment without applying an invoice?
  • Journal Entry Reversal Setting

    We are using Sage 100c 2017, Version 5.40.60. I do not see the reversing journal entry icon. I understand that the option to reverse a journal entry through the account maintenance section became available in 2015. Is there a setting I need to adjust…
  • General ledger

    General Ledger posting on transaction register but not posted to the gl but posted to bank reconciliation module
  • Already asked this but I believe I posted it in the wrong place: Error message when clicking Integrate with Bank Reconciliation

    I am trying to check the box under GL Options for Integrate with Bank Reconciliation and I get this message: You cannot enable or disable integration to Bank Reconciliation while Transaction Journal Entry is in progress. I do not have any TJE in progress…
  • Miscellaneous Item cost posts to wrong GL code

    Has anyone seen this before? I'd like to pass it off as just a little hiccup in our system, but if truly random it makes me wonder how many other little random hiccups are not caught... and if not random what was done wrong to cause it... so we prevent…
  • Finished goods on Balance sheet

    The finished goods on my balance sheet is way to high. where does Mas 90 get this number?
  • Bank Rec adjusted bank balance vs. GL Balance

    Hello, The new company I work for has several cash accounts that the adjusted bank balance per the bank rec are not matching up to the GL amounts that hit the balance sheet even though the out of balance amount is zero on the bank recs. 2 of the accounts…