• lines in a sales order invoice doubling

    I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path sales order, main, invoice data entry the GL detail report that I printed early May for our April rebill, as well as the latest…
  • ERROR " This batch will be retained because deleted entries exist" in General Ledger

    Hello, I tried to delete a batch in General Ledger, but I received this error "This batch will be retained because deleted entries exist". Has anyone had this error before? How to fix it. Thanks a lot! Jun
  • Blank Fiscal Year and Period record in GL_PeriodPostingHistory

    Have had 2 clients in the last two weeks come up with mysterious beginning balances on accounts as of the first fiscal year in history. Digging into DFDM, I've found a posting with a BLANK Fiscal Year and Period in both cases. In neither case could I…
  • Reverse posted prepayment and credit memos

    We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…
  • PPP Loan Forgiven

    We had our PPP loan forgiven, and our CPA told me to book it in under "Non-taxable income". I spoke with one person that set to setup account 950 to book this as non-taxable revenue. It still shows up on the Income Statement, is this correct?
  • How to make Cash Receipts hit GL, not just sub-ledger?

    Hello, Our accounting department recently brought to my attention that entering data inside of Cash Receipts Entry only posts to the sub-ledger. They must then go into the daily transaction register in order for this to process to the General Ledger…
  • Select Invoices for Payment

    Hi - new here. Looking for a bit of help. I am trying to use the "Select Invoices for Payment" window that pops up from the "Check Printing and Electronic Payment" function. My understanding is that you can use this window to post A/P to the general…
  • Transaction Journal Entry - no warning message when changing offset account

    When you change the Bank Code in Transaction Journal Entry > Format you get a warning message that the GL account does not match the GL Account, but if you change the GL Account you don't get a warning message. It should provide a warning message any…