Sage X3

Hi, I can't work out how to assign serial numbers to units I already have in stock. I can assign them when receiving or misc. receipting units in, but I'm not sure how to once the units are already in stock without serial numbers already assigned…

Hello, I have a problem with Intercompany purchase price. The price value is the Average cost. It works in the sales order, but not in the purchase order, the result is that i have different prices in purchase and sales order. any idea? I think that…

How can I disable this button for all users except specific ones? is there any parameter ?

Hello, I have a need to explore the usage of "preparation codes", however, when I try to set one up, I get an error: How do I bypass this, or set up a preparation code at the site as mentioned? I cannot click in the preparation code box. A site…

We are having an issue in Sage X3 V12. We have a component on the Bill of material which is version managed but no longer used. On the BOM detail we have an end date in the past for this component. We have also stopped the version on the product…

When I try to insert Serial Numbers for Issued products from the Pick Ticket, I find that the 'Serial no. issue' button is disabled. How can I enable this button, and where is the correct place to insert the serial number after creating an order?

I'm trying to set up Serial Numbers for Issued products, but there is no tutorial. However, after setting it up by myself, I see it only in Stock > Serial Number. Is this the only place to see it, or should it also be shown on the invoice or in the order…

How can the default quantity displayed for a customer's returned items be set to zero?

Hello, I can't find the purpouse of 'Applicable warranty' vs a created warranty service contract. What is the purpouse of each funcion? And in 'Applicable warranty', what happen if we update the related contract template after the installed base record…

I need to create labels in crystal with a bar code of the Lot and product code number. I see there is a selection when right click on the field to 'change to barcode' and I see the barcode in details but not in my preview. is there something else needed…

Hi, Can anyone advise how to increase a limit of row level permissions (Parameters --> Users --> Users --> Organisation) in user setup? It is set to 10 in my organisation and I need to be able to add more to some users. Thanks Ania

Hi, I can not find any function related. Is it possible change the serial number in stock? And after the shipment? We have a client that some times receipt without the correct serial number. Thanks.

Hi, Sage X3: v12p33 For reference: My local timezone is UTC+8. Sage X3 also using this timezone. I have no idea how to set this from Sage X3 side. The AWS RDS SQL Server database is at UTC+0. Batch Server query timing seems to work based on…

How can I resolve the "Connection denied to localhost:20100. Check the port." error when attempting to create a new "x3 solution" in Sage X3, even though the firewall is turned off?

We are trying to create sales reports using a Fiscal Year. I can use the between-date feature to give me the actual dates (Dec - Nov). However, the periods follow the calendar year and not our fiscal year. How do I make it utilize fiscal year instead…

Hello All, We have a scenario where we need to consolidate shipments for multiple sales orders onto a single delivery. The caveat is that we need to have invoices per sales order. Can anyone tell me if that is possible in Sage x3? I appreciate any input…

Hello, I have installed the x3-services for the ADC mobile automation feature in our v12 p33 system and several of the Web Services that should be available, are missing. I must have missed something, or I did something wrong, can anyone point me…

Hello, We hace some specifics locations with the same location type. Is it posiible avoid the automatic allocation in these locarions. The allocation rules, use location filter based in product-site default location, but it not restrict. I can try…

Hello, Is there an easy way to duplicate an existing Function/Menu Profile? I want to take an existing Function/Menu Profile and duplicate it so that I can restrict the new one by specific sites or less access. Thank You

I am looking for suggestions on what product code naming schema to use at my chemical distribution company. We are looking to either do a simple numeric sequence (no meaning built into the code) or to use an auto-generated numeric sequence with meaning…

Hello, I am seeking clarification on a specific functionality within Sage X3, which I have noted is a feature in Sales 500. My query pertains to the implementation of sales territories management, or alternatively, a customer portfolio management system…

Hello, After some research, i can't allow my requrement. Is it possible allocate back-to-back sales order lines? Some articles exist en stock, but when is not enought stock they must be order to the supplier in back-to-back form. Thanks.

There are two entry transactions, one for proforma and one for customer invoice. Is it possible to provide a user with modify access to the proforma but not the invoice? I don't believe so because they are both the GESSIH function where the options are…

Hi, We are using Sage X3. Our user have difficulties due to the very limited size of the DES data type (30 characters), which is not enough to designate our products without ambuiquity. Using the text fields or multiple Designations fields creates complexity…

Is there a way to configure the system to place new sales orders on credit hold if the customer has an overdue balance?