• LICENSE EXPIRATION PROMPT MESSAGE

    Hello Our customer is using Sage 50c Pastel Accounting version 19. Their license expired since 31st of May 2022 but they claimed system did not showing any prompts to alert them to start registration process. There are more than 4 users who are logging…
  • Sage 50cloud Pastel Accounting online registration error 500

    Good Day Community, Please note that our online registration is currently offline due to our customers receiving the below error: Out technicians are working on resolving this issue as soon as possible. Please kindly contact registrations for…
  • When I try to add a company all I can select is locate server.

    Good Afternoon sage Community If when you are trying to add or activate a company and the only tab you can see is locate server, this would indicate that the link to the registration has been lost. You have 2 options: 1.) Re-register the machine…
  • Pastel is in view only mode

    Good Morning Community, On occasion you may open your company and find that you only have access to view in Sage Pastel Accounting. This occurs when the machine has lost its registration. Click Here for a step by step guide on how to resolve this…
  • Server is not registered/ the registration code has been entered incorrectly

    This error normally occurs in a multi user setup when trying to register the workstation. Click Here for a step by step guide on how to resolve this problem. Kind Regards Sage Support
  • Sage 50cloud Pastel | Online Registration | Error Solved

    Hi Sage Community Please be advised that the Script Error experienced while registering online or through your software, has now been resolved (refer to screenshot below). Should this error still occur while registering, please clear your browser…
  • Server and workstation

    I installed and registered the SAge 50C on my server. I shared the folder and mapped the drive to be able to pull the registration code through to workstation registration... When I try and register my package I am not able to pull through the registration…