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Hello Our customer is using Sage 50c Pastel Accounting version 19. Their license expired since 31st of May 2022 but they claimed system did not showing any prompts to alert them to start registration process. There are more than 4 users who are logging…

Hi Our account is paid monthly via a Credit Card that is still valid. BUT getting the following error ... Please respond to my emails!!!

Good Day Community, Please note that our online registration is currently offline due to our customers receiving the below error: Out technicians are working on resolving this issue as soon as possible. Please kindly contact registrations for…

I'm trying to register my new version of Sage 50 Pro and when I go to the Customer Portal ( https://customers.sagenorthamerica.com/ ) and login, I just get a blank page and/or an error. Is it just me or is everyone experiencing this? Thanks, Andr…

Good Afternoon sage Community If when you are trying to add or activate a company and the only tab you can see is locate server, this would indicate that the link to the registration has been lost. You have 2 options: 1.) Re-register the machine…

Good Morning Community, On occasion you may open your company and find that you only have access to view in Sage Pastel Accounting. This occurs when the machine has lost its registration. Click Here for a step by step guide on how to resolve this…

I have had nothing but problems every year at this time. So frustrating. Here is this years story. Dec 12 - I get a renewal notification for $800. Looked at Staples.ca, see I can buy the same software for $399.99. So bought the software from them…

This error normally occurs in a multi user setup when trying to register the workstation. Click Here for a step by step guide on how to resolve this problem. Kind Regards Sage Support

We are trying to register Sage Intelligence. Our IT Department has blocked our internet access. In order to register Sage Intelligence License Manager, it seems to be activated through the web. In order to activate it, we need to know which URLs to unblock…

We are delighted to welcome you to the Sage Pastel Partner Payroll Advantage family. Now that you have bought your software you will be eager to get started as quickly as possible. Installation estimate: the process should take Approx. 1 hour to get…

We recently introduced a new way that explains the Sage Evolution Self-help Online Registration Procedure as well as briefly the Disaster Recovery Registrations Utility. This procedure is available 24/7 and is intended to make it as simple and highly…

Hi Sage Community Please be advised that the Script Error experienced while registering online or through your software, has now been resolved (refer to screenshot below). Should this error still occur while registering, please clear your browser…

Follow this easy to use guideline document to assist you with the registration process. Please ensure that you have your site code and/or serial number handy to begin the online registration process. Customer Registration Process

I installed and registered the SAge 50C on my server. I shared the folder and mapped the drive to be able to pull the registration code through to workstation registration... When I try and register my package I am not able to pull through the registration…

I am trying to register my product. When it asks for Company Name- Is that the name of the business for which the software is being used (we are a single small business but the books were started in a Premium Version of Sage so we have to stay with it…

Are you getting errors attempting to register Sage 50 during the installation process? Review this article on manually activating with article 10818