• when to install pension module

    We are due to start out pensions on 1st May 17 and want to know if anyone is able to tell us when is the best time to install the pension module? Clearly we don't want to be paying for it for no reason but also don't want to be panicking if we leave it…
  • Reports for teachers and LGPS pension Monthly data collection

    Last summer we were promised that the monthly data collection reports for teachers pension and LGPS would be available by end 2016. I understand that now no date for release of the modules is planned. We purchased the auto erollmentadd on believeing that…
  • Sage Pensions Module not showing any providers

    Has anyone else had this problem after updating to the 2017/18 version? I click on export pensions and no providers show in the list. I was expecting this update to fix the broken people pension export, not make the situation worse!
  • Do you have any idea when the NHS Pension employers contribution rate will be amended to include the new admin levy?

    The NHS Pension employers rate has increased to 14.38% from 1st April but this is still 14.3% in the Pension Module. I need to run my new payroll on 26th April and don't think I can change this? Any idea when an update will be issued or can I make a manual…
  • Pension module FAULT; security permissions

    Major FAULT with the pensions module. The module demands the users of it have access to EVERY PROCESSING FUNCTION. So a junior processing assistant must be allowed authority to delete companies, delete staff, change settings, etc, etc if they are to use…
  • Can you customise the Pension Correspondence, where are the templates saved

    I would like to customise the AE pension correspondence where are these templates generated from and are they company (database) speific?
  • PENSIONSYNC

    As the largest payroll provider for SME's I am surprised that Sage Payroll does not support Pensionsync for Aviva ESZ. I can't understand why the pensions module does not include all pension providers who support Pensionsync. Is there anyone else who…
  • Pension assessment default printer

    When running the Pensions assessment option and click the Print Icon this then attempts to send to a PDF print driver that we have installed. This is not the default printer. Every other option prints to the default printer. Is there a setting that…
  • Pensions Module (NEST) - is there a How To document anywhere?

    Morning all From April 2018 our Sage 50 Payroll stopped producing pension reports as normal for me to upload to NEST. After speaking to a very nice gent at Sage who couldn't detect why, we went with the Pensions Module to replace the need to upload…
  • new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?

    new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?
  • Set up Pension Data Exchange

    Hi I am trying to set up Pension Data Exchange so that I can submit to Peoples Pension, I currently manually upload the file. However when I go into Company - Pension module Settings - there is no option for me to set up Pension Data Exchange - why…