• Pension Postponement

    I had postponed an employee on the September salary run. The expiry date for the postponement is 5 December 2023. However, when the December pension assessment was run on 22 December, the employee is still marked as postponed. Does anyone have a solution…
  • Free - Live Webinar - Pensions module - Recording available

    We take you through all you need to know about using the Pensions Module in Sage 50 Payroll. This session has taken place but you can catch up with a recording:
  • Live webinar - Pensions module - Recording available

    Join us for a live webinar where we'll be taking you through all you need to know about using the Pensions Module in Sage 50 Payroll. This webinar has taken place but a recording is available:
  • Pensions module - Re-enrolment - A quick demo video

    Re-enrolment is part of an employer's automatic enrolment duties and every three years businesses must re-assess and re-enrol their employees into a pension scheme. Sit back and watch as Calvin takes you through how to do this in Sage 50 Payroll in less…
  • Pension Data Resend?

    Hi everyone, I have recently taken over our weekly Payroll role temporarily whilst we await a new member of staff. I normally only do holiday cover but my colleague has suddenly left the business. They have obviously had an issue from week 36 (7th Dec…
  • Pension Exchange

    When will the Pension Exchange be rolled out to everyone who uses The People's Pension?
  • Pension Data Exchange Error

    We have recently updated payroll to V25 and I'm trying to enter pension Data Exchange info. It is not allowing me to do it, a message appears as follows 'unable to get property length of undefined or null service Can anyone help with this? Th…
  • Pension Data Exchange

    We are with Peoples Pension - I have tried to set up Pension Data Exchange but it tells me I can't as it tells me I need an early adopter code. Does anyone know how I get one or do I simply wait until its compatible fully with Peoples Pension? Many…
  • Send Pension Data - 'No Data To Export'

    For the last two weekly payroll runs when selecting 'Send Pension Data' the error message 'No Data To Export' has appeared and no Maintenance and Contributions files have been created. I have been running the Pensions Module since April 2014 linked to…
  • Send Pension Data not including auto enrolled staff on a member enrolment report

    When I run the send pension data report it is missing off the staff who have been auto enrolled that month off of the member enrolment report. It is only including those who have been opted in? I phoned the support line and was told this may be due…
  • Reports for teachers and LGPS pension Monthly data collection

    Last summer we were promised that the monthly data collection reports for teachers pension and LGPS would be available by end 2016. I understand that now no date for release of the modules is planned. We purchased the auto erollmentadd on believeing that…
  • Sage Pensions Module not showing any providers

    Has anyone else had this problem after updating to the 2017/18 version? I click on export pensions and no providers show in the list. I was expecting this update to fix the broken people pension export, not make the situation worse!
  • PENSIONSYNC

    As the largest payroll provider for SME's I am surprised that Sage Payroll does not support Pensionsync for Aviva ESZ. I can't understand why the pensions module does not include all pension providers who support Pensionsync. Is there anyone else who…
  • Pensions Module (NEST) - is there a How To document anywhere?

    Morning all From April 2018 our Sage 50 Payroll stopped producing pension reports as normal for me to upload to NEST. After speaking to a very nice gent at Sage who couldn't detect why, we went with the Pensions Module to replace the need to upload…
  • new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?

    new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?
  • Set up Pension Data Exchange

    Hi I am trying to set up Pension Data Exchange so that I can submit to Peoples Pension, I currently manually upload the file. However when I go into Company - Pension module Settings - there is no option for me to set up Pension Data Exchange - why…