Sage 300

Client is having an issue on one workstation where opening and Excel worksheet try's to connect with Sage 300 with some kind of add-on. Anybody seen this? What is it? What's causing this and how do we fix it? Dana

Is it just me, am I missing something? The AOM XML does not open in anything but IE after downloading it to the file system. I have tried to get it to open in Chrome, Firefox, Edge only a blank page is rendered. I realize it has something to do with the…

How can I modify number of days before password expiration Sage 300 2023 PU3

Customer got the following message in part when logging into Sage 300 2022 PU3 'Your Sage 300 subscription has expired'......... What would cause this? The server does have access to the internet. They checked the licenses and it shows expired 10…

Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…

I am assisting a colleague with configuring new workstations for employees who use Sage 300. Each employee has configured their existing workstation screens extensively, including column placement in the Order Entry window, custom Crystal Reports paths…

I took the dive in to 2023 PU3 with the new Vault and Store. For the most part, things have been working but we get some random errors, and I am curious if anyone else has seen these issues? First issue that I see randomly is when trying to log in.…

In Sage 300 2023 and 2024 the ODBC created automatically by Sage 300 does not work. As a result, when I use the server name in the database setup, I get an error. I solve this issue by deleting the ODBC using Driver18 for SQL Server and creating a new…

In 2023 PU3, Sage password policies are based on Windows group policies. This is creating some problems. Sage 300 is now requiring Sage passwords to change every 6 weeks including the ADMIN password. Can this be changed independent of Windows group policies…

My client runs Sage 300 Premium and is in the business of selling Juices. Now the client has set up several price lists for different customer groups e.g. Distributors have the most favourable price list and retail shops have the highest prices. When…

While looking over the recipe for an error in a large multilevel BOM I noticed a interesting issue. The Sub BOM's Default numbers have been changed but that doesn't seem to be reflected throughout the Master BOM recipe. Is there a way for the Build of…

Hello, How could I set up the ACH bank information for payroll direct deposit?

After some time after installing PU3 the ADMIN user password was expired. The change password option did not work, and I could solve the issue only by changing the system date back, changing the password and bringing system date ahead. Is there a proper…

Hello. Could you please help me? I have a Windows server with Windows Server 2019. And I have installed some hyper v on it. (one for sage last version software / one for hyper v / one for SQL server / one for cal license manager). And all the users…

We have problems with our payable checks not printing correctly. The Alpha Numeric wording prints fine until it should print the cent portion. It then will print nothing, or, special characters (A *@ - ). I have updated print boss and it is still…

Hello. Where can I find Case/Pack information for an item? Thank you, Mike

Is there a way to prevent users from reversing subledger batches in the GL batch list? They find it convenient reversing the entry in the GL batch list not realizing that those would not be reflected in the subledger. Any suggestions will be very…

After upgrading to Sage 300 from v2022.4 to v2023.1, we get an Undefined error after entering the login screen from external web screen. his issue is only with external access outside the network. Internal web screens are fine. I have reviewed KB 77607…

AccpacGoButton Run-Time Error '372': Failed to load control 'ImageList' from MSCOMCTL.OCX. Your version of MSCOMCTL.OCX may be outdated. Make sure you are using the version of the control that was provided with your application. We are getting this…

Hi guys, I wanted to find out if Sage 300 supports 2 Factor or Multi Factor Authentication? If so, how can it be set up and configured? Are there any recommended third-party tools or services to use with Sage 300 for implementing this security feature…

The user password for our Sage users (Sage 300 web screens 2023 advance security) has expired. On the desktop version, there is a prompt to change your password; however, there is no prompt or warning displayed on web screens. Is there a different way…

My vendors names are getting cut off because there is not sufficient character length in the name field. Additionally, I find that there is occasion that the invoice number field in AP invoice entry is not sufficent character length too. Is there a way…

Is there any way to change the print dialoged when you click Post on O/E Order Entry to Picking Slip rather than Order Confirmation? We don't use Order Confirmations. We have to keep the OE Forms > OE Picking Slip window open and copy each order number…

Hello I have a company database in which Order Entry was not activated as it's not in use. I tried to change Account Code but I got error ` Account Code Change 7.0A is not backward compatible with Order Entry `