• Unable to add 6th Company Database in Sage 300 2022 Advanced Edition Database Setup

    Hi friends, I have a strange issue at a site operating Sage 300 2022 Advanced with Product Update 7 installed. I am receiving the "Cannot create the database profile." error when attempting to add a 6th company database into Database Setup - irrespective…
  • Sage 300 v2023 external web screen error Undefined after entering login

    After upgrading to Sage 300 from v2022.4 to v2023.1, we get an Undefined error after entering the login screen from external web screen. his issue is only with external access outside the network. Internal web screens are fine. I have reviewed KB 77607…
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • How to only allow API Request from SSL certified site?

    Hi all, I am exploring the Sage 300 Web API. I am making a POST request from an e-commerce site, to insert AR invoice batches. I notice that the site with 'Connection not secure' can make a request to Sage 300 API as well. How can we restrict these…
  • Help - Using the Web API to generate prepaid orders?

    Hello, We have transactions that our customers have paid for using a credit card. We'd like to get those processed transactions brought in to Sage as an order that has a prepayment applied to it, so that the invoice that is automatically generated shows…
  • ORDER ENTRY - PO NO. FIELD FORCES CAPITAL LETTERS

    FormerMember
    FormerMember
    Is there a way to disable the forcing of capital letters in the PO no. field within order entry? We have a partner who sends us PO numbers that contain both capital and lowercase letters. When we transmit through EDI back to them the information is…
  • Error when trying to post a multiple PO Receipt using sage web API

    Hello Guys, I'm having an issue when trying to post a multiple Purchase Orders receipt, the error I'm getting is: { "error": { "code": "RecordDuplicate", "message": { "lang": "en-US", "value": "This is not a multiple purchase order receipt." } } …
  • Unable to make a GET call using Sage 300 Web API

    Recently I've installed the Sage 300 Web Screens in order to try the Sage 300 Web API, the wed interface (Web Screens) is working fine, I'm able to enter orders, look up for customers, items etc. But, when I try to make a call using the Swagger UI, the…
  • Sage 300 Sign On Manager - Session could not be opened

    I deployed Sage 300 2016 Web Deployment and were able to login from client computers without "Enable Application Security" box being enabled in Database Setup Utility. However, after enabling this option, I started getting the warning message "Session…
  • Item Number Change

    Can anyone explain to me what happened after an item 0001 merged into item 0002 ? What happened to item 0001 old receipt, PO etc? After clicking the POST button in Item Number Change, a message box pop up to ask back up database, is that normal? Thank…