Sage 300

Hi friends, I have a strange issue at a site operating Sage 300 2022 Advanced with Product Update 7 installed. I am receiving the "Cannot create the database profile." error when attempting to add a 6th company database into Database Setup - irrespective…

Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…

My client runs Sage 300 Premium and is in the business of selling Juices. Now the client has set up several price lists for different customer groups e.g. Distributors have the most favourable price list and retail shops have the highest prices. When…

Hello. Could you please help me? I have a Windows server with Windows Server 2019. And I have installed some hyper v on it. (one for sage last version software / one for hyper v / one for SQL server / one for cal license manager). And all the users…

After upgrading to Sage 300 from v2022.4 to v2023.1, we get an Undefined error after entering the login screen from external web screen. his issue is only with external access outside the network. Internal web screens are fine. I have reviewed KB 77607…

Hi guys, I wanted to find out if Sage 300 supports 2 Factor or Multi Factor Authentication? If so, how can it be set up and configured? Are there any recommended third-party tools or services to use with Sage 300 for implementing this security feature…

We're just going up on Sage 300 to control inventory, in a manufacturing environment. We have 1 central stocking location for bulk supply inventory parts, and a factory floor in close proximity. The plan is to periodically move 2 week's worth of inventory…

Hi all, I am exploring the Sage 300 Web API. I am making a POST request from an e-commerce site, to insert AR invoice batches. I notice that the site with 'Connection not secure' can make a request to Sage 300 API as well. How can we restrict these…

A client relies heavily on OpsInquiry. In IC Item Inquiry, on the BOM tab, all columns show data except "Description", which is very important for the client. I ahve confirmed that description are not blank in the corresponding BOM. This behaviour…

When looking at a Customer record, on the Invoicing Tab, the Customer Type has the choices of Base, 1, 2, 3, 4, 5. What are the meaning of each of the Types and where can I set these?

I am not able to get column widths to stick on Web Screen forms. For example when I log in as a user and open O/E Order Entry web screen and adjust the widths in the details section, when I return after logging out and back it, the widths revert back…

When logging into the Sage 300 Webscreens, if I attempt to change the Session Date, I get a Warning message - "You can change the session date only if no windows are open". Therefore, I cannot change the Session Date. How do I change the Session Date…

Hello Team, Could you help with the following issue? I opened my Sage 300 desktop, but I cannot use the Notes button. The Button is unavailable. It is the KN module and I cannot see it in the Activation list. How I can activate the Notes module? Also…

Hi, a customer is using Sage 300 Premium 2016 and they were wondering if it is possible to modify a behavior for AP batch upload. Currently when they upload a batch CSV if there is a problem with a particular AP invoice entry the upload will error out…

Trying to get a custom URL to launch a website. I can get it to open a file, but not launch a website. Anyone else having this issue? Sage 2021

Trying to create an Order for a customer and this error keeps popping out. Any ideas/suggestions?

I am producing steel pipe (item 2) from a coil of steel (item 1). for example an 8000 kg steel coil produces 1200 - 6 foot pipes and 34 kgs of waste steel. How do I deal with the scrap steel?

Hi, I seem to be having a setup issue with the PO module. I've done several setups before but can't figure this out. I noticed that while trying to make a requisition entry, I enter a line item, select my item code (non-stock item). I can select a vendor…

Hi there! Does anyone know if I can enter a change order in Project management (or another module) so I can enter the dollar amount to change the contract, enter subcontractor change order and update estimate all in the same? Currently, I'm going to PM…

Is there a way of committing components to an order that has an item that contains a Bill of Materials so that the Location details is updated.

I'm trying to run the HRMS and Sage Link Automatically by setting it up in the Schedule Profile Configuration and Schedule User Login Configuration under Sage Payroll Link- Sage HRMS Setup. I'm following the steps provided to me in the user guide (attached…

How to understand if my sage 300 ERP has bin tracking is installed or not

Sage 300 error. Component missing or corrupted. Seems due to a group update November 28, 2019. I have two client this morning with the same issue. Anyone else have the same problem?

Is there a way to disable the forcing of capital letters in the PO no. field within order entry? We have a partner who sends us PO numbers that contain both capital and lowercase letters. When we transmit through EDI back to them the information is…

Hi Team, We are unable to activate SAGE 300 2018( System Manger module) with activation key and serial number which is provided by SAGE business team. Can you please us to activate?.