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  • GL not automatically applying payments

    I was trying to reconcile the Aged Payables to our General Ledger account and I noticed we were off by quite a bit. Then I noticed that there were transactions that didn't show up in the aged payables indicating that they had been paid but they only showed…
  • Closing Ledger balance error

    I posted transactions in my general journal ,it appeared in the report currectly in the individual transactions and balances , However this transactions total were added again to my total balance at the end of the month ie December , making it double…
  • How do you pre-authorize a credit card in Paya

    Does anyone use Paya to pre-authorize a customer's credit card before actually processing it? We pre-authorize before shipping the order to make sure the card is good. Then once shipped, we add the Freight to the total and process in Paya. In order to…
  • Posting Paychecks to Account Register

    New Sage 50 user - Barely trained by prior staff who retired. I'm trying to figure out how to get the direct deposit paychecks I did yesterday to show up in my account register. They show up on the account register report but not in the physical register…
  • Entering historical data / how to get in historical mode

    I am moving from QBO to Sage50 and am attempting to input transactions for 2020-2022. When I attempt to do this, Sage tells me I cannot because the date is not in a valid period. I JUST created the company but cannot find how to get into historical…
  • Entering in a CC purchase receipt

    Hi. I am having troubles finding the correct spot to enter in a CC expense/purchase. Not using a CC to pay bills specifically, and not inventory necessarily, but day to day misc things (such as receipts for gas, meals, office supplies). Has anybody run…
  • allow General Journal entries dated in the future

    Just got off Sage support where the tech could view my screen. In Sage I have always been able to create a recurring general journal entry in a time period that's to post i.e. for 24 months and into future years. In 2022 I posted recurring GJ entries…
  • Expense account will not close out at year end

    I have discovered an expense account that will not close at year end. at the beginning of the year it has a beginning balance. I've tried to post a general journal entry to close it out, I've tried to change beginning balance but nothing works. It continues…
  • Import transactions with tracking status?

    Does anyone know if it is possible to upload transactions (such as invoices) with a specific tracking status and/or assigned to a specific person?
  • Sage 50 Reimbursable expense billing

    We often override item descriptions when purchasing / billing customers. When we go to bill the customer using reimbursable expense the description is the item code description (ie we use Misc Parts for 1x purchases / sales but want customer to see the…
  • New Vendor entered- One user out of ~12 cannot apply new purchase for vendor they've created that day, without restarting or bouncing Actian DB services.

    The vendor shows up in the selection list up top, but attempting to save purchase results in "The Vendor ID does not exist" . We have reinstalled Sage 2022 for this user with same result. This happens within any company for this user, including one…
  • Paya/PayPal

    Greetings, I'm exploring using an online payment method for our customers. Is either option sophisticated enough where the online payment gets automatically posted and updated in Sage50? For example, we bill customer ABC $50, they choose to…
  • Can I delete an .ofx file that I imported to a bank reconciliation in Sage 50?

    I thought I would try importing an .ofx file from my bank to reconcile our business checking account. I do not like how it turned out. Is there any way to undo or delete? Every time I go back into reconcile the account the import file populates in. I…
  • Bank reconciliations

    How do I get Sage 50 to show the current months date under Statement Date instead of always bringing up the next months ending date?
  • What happens when you change sales tax rates, a summary.

    Sage sales tax best practices include putting a bunch of sales tax rates under a single ID and making changes to the rates as needed. You may be wondering what happens to prior transactions when you update those rates: Updating the rate does nothing…
  • Accounting entry in Sage 50

    Hello, we just recently switched to Sage50 and I am in need of some help. We are a plumbing business- residential and commercial. After accepting a job, we pay a visit and then go purchase the necessary items and use them immediately on that job. We…
  • Enter Bill vs Write Check vs Payments

    I need some input on the best way to enter invoices, and bills that may or may not have been paid but items/inventory/service has been received. I own a restaurant. We purchase long lists of items that we track and enter. We also do have single transactions…
  • Reissue a check

    I need to reissue a commission check to an employee that never received it in the mail. I did this last year as well and when I voided the check and reprinted it our 941 tax report was incorrect. I see that there is an option to "reissue" the check…
  • Account Reconciliation import

    I am trying to figure out this bank reconciliation process in Sage. I'm coming from Xero so I think I am having a hard time due to having the old systems' process stuck in my head. When importing a bank statement, Sage attempts to 'Autoclear' records…
  • record customer prepayments paid in advance in sage 50 ?

    how to record customer prepayments paid in advance in sage 50 The Journal entry should be debit: cash - customer -Obama 10000$ debit: unearned revenue 10000$ how can i record the transaction ?
  • Monthly deposits and expense

    Using my Sage 50, Is there a way to enter recurring deposits or expenses for each month? I have deposit the occur each month same for expenses. Hope there is a way that I do not see. Thanks
  • Turning payroll off Quantum

    I have a client with a business care subscription (3 user) on Quantum. They will be out of business as of the end of 2020. They are no longer running payroll. Their current business care subscription runs out December 14th. I spoke to their account…
  • Bank Reconciliation

    I am reconciling the bank, my deposit (that I am tying to reconcile) is listed (say its $4300.00) and it has a red flag beside it, so it needs to manually reconciled it. I found two transactions that represent this deposit. One is 500.00 it comprises…
  • Actual AP vs. AP on the <Standard> BS is Extremely Out of Balance

    Hello! I've been looking through the forums for some time trying to find some assistance to our reports being out of balance, some posts and responses have helped me track down unusual information, but nothing conclusive to help fix the issue(s): -…
  • Account Reconciliation

    While I am doing my account rec, no other users are allowed to work in Sage 50 Remote Data Access. Is anyone else having this issue? Is there a fix? We did not have this issue until we switched to cloud version. THANKS!