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  • Payroll check not printing.

    I have an employee who's check is processed but will not print. It's a $0 check because it's all going to 401K but it should still complete the payroll process.
  • Recording bank interest

    I am new to Sage and have been cleaning up a big mess where I am working. Reconciling old bank statement. I know how to record interest in other programs but how do you record interest in Sage?
  • Navigating between GL, AP and AR

    I am wondering if it is possible to navigate directly between the A/P ledger or A/R ledger and the General Ledger. For example, if I'm looking at an A/P transaction in the A/P ledger, is there a quick way to navigate to the resulting G/L posting? And…
  • A/R Credit Balances

    Hello I have some credits in my AR account, customers decide to donate this funds to the school. What is the better JEntry to remove this credits from AR and take them to school grants? All this accounts are from inactive students, do I need to…
  • Purchase Journal not showing up

    Hi everyone! I'm taking a Computer Accounting course in our college and we are using Sage 50 the student version. I am currently working on a company that is given here in the book and when I attempt to create an invoice the purchase journal won't show…
  • Sage X3 - Creating Debit Notes against specific GL accounts

    Hi All! We're using Sage X3 in the US but I think this question would apply across all continents! We have been trying to build out a process for Chargebacks where Debit Notes are created that post against the AR account. Here's the scenario we have…
  • Pending invoices

    Can I generate pending invoices in Sage 50. If so, how?
  • Duplicate AR Invoice Numbers

    For some reason I found a glitch where my 3-2 AR Invoice window has been producing multiple duplicate invoice numbers. They are about a month apart but it seems to have stopped. I have no idea why it did this and what the fix is? Anyone? Thanks…
  • AR AND CREDITS

    Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…
  • Sales Order - Deposit Payment Type

    Hi, For one of our customers, we enter a sales order with the Deposit Payment Type of Pre-paid, but is there a way to see what GL account it is going to? I am trying to track from a previous order, and under the totals Tab that is where it mentions…
  • Batch date in Sage 300 is previous than the prepayment

    In October I applied a payment received as a prepayment. When I offset the payment I accidentally put Batch date as September, but the receipt date the same as the payment (October). My question is if it will affect the month end in September and October…
  • AR module disappeared

    Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…
  • lines in a sales order invoice doubling

    I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path sales order, main, invoice data entry the GL detail report that I printed early May for our April rebill, as well as the latest…
  • Businessworks 2023 transaction posted to AR but not to GL

    I didn't think this could happen but our program must have glitched while posting this transaction. Posted an invoice in AR. It appears in all AR reports run to verify it exists. However, transaction did not post in GL. I ran account detail reports for…
  • Charging Interest on AR invoices

    How does everyone deal with charging interest to overdue sales invoices in accounts receivable? I understand the process in sage, but am having a hard time with the amount of manual work required to simply charge interest. It seems as though there is…
  • Recording a payment in current year for a sale from last year

    Hello! I'm migrating from Sage 50 (old hard-copy) to Sage Start. I transferred my opening balances (which includes account receivables) in to Sage Start, starting January 1st 2023. I want to record a payment received in 2023 for an invoice that was…
  • Repetitive Invoicing

    We would like to allow some customers to pay their invoice on a 6-month payment schedule. I see that we can use repetitive invoicing and set up up for a 6-month period but we want to take the sale upfront. Does the repetitive invoicing replace the traditional…
  • Unable to enter a Delivery Order

    Not sure what is happening...but I can't create delivery orders. Help?! Using Sage 50 Premium Accounting for the SAGE course (Accounting Level 2) with the sample company.
  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • How to record a wire transfer in AR

    How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
  • estimates sales contract invoice

    Is anyone else having problems getting their sales estimates to flow to a sales contract to an invoice? I can go from an estimate to an invoice, no problem .... however to go from an estimate to a sales contract to an invoice it will not post. I can email…
  • automate - 300+ customers need to be autopay a few days after the invoices go out.

    I have a client that bills once per month. I want to export the customers that have a checkbox I created that states yes, along with that month's invoice balance to auto-pay credit cards. 300+ customers need to be autopay a few days after the invoices…
  • Business credit card used for personal purchases

    How would I enter personal purchases made on a business credit card? I’m unsure which accounts to use. Thanks!
  • I entered a check deposit under Deposits/Interest. However, when I go to Bank Reconciliation the check deposits comes out to zero. When I go the GL the deposit appears twice and cancels the amount out to zero.

    We recieved a refund check from the state in the amount of 1,977.25 and I need to record the check that has already been deposited into our cash account for bank reconciliation. I entered the deposit under Deposits/Interest and only entered the amount…
  • A/R deposit shows Not Posted in bank rec

    We have a client running Sage 300 v2021.5. They have an A/R Receipt batch that was posted in A/R, but in Bank Services bank rec screen, it shows as ‘Not Posted’. Because of this status, they cannot clear the deposit in their bank rec. Has anyone seen…