• OID Report Print to Ascii

    Good Day, Is there any reason why we are unable to extract the detailed OID report into Ascii as done previously. We noticed that this only changed since the 6.2a update. Kind Regards, Andrea
  • Patch Released | Sage VIP Classic and Premier Release 6.1b - PDF Payslip and Report Emails using smtp.office365.com

    During October 2023 we had a number of reports where users were unable to send payslips and reports via email to employees and users using the Office 365 SMTP: Email of email using Office365 (smtp.office365.com) Sage has made patch files available…
  • Product Update | Release 6.0b for Sage VIP Classic and Sage VIP Premier is now available

    Release 6.0b for Sage VIP Classic and Sage VIP Premier is now available for download from the Sage Portal . This is a mandatory update for Ghana users, and optional for all other users. Click here to download the Release Notes for Release 6.0b. …
  • Exporting to excel

    Good day, I have a wage per hour report on my report menu that I want to export to excel. Or even write a report from VIP to excel. Is this possible? We use VIP Classic Payroll. Monica van Staaden
  • Reports update: Africa Reports for Sage VIP Premier on Release 5.9a (November 2022) for Kenya and Zambia

    New report files are now available on the Sage Portal and Software Downloads for the following Africa tax countries: Country Report Description Kenya New iTax PAYE Online – New P10 Change in the reporting frequency of the Industrial…
  • Reports not working with Office 365

    Hello, Clients who use MS Office 365 are having difficulty export excel reports though Macros have been enabled. Reports like the Payroll History Listing and the statutory reports. Kindly help.
  • Employment Equity Reporting for 2022

    Please take note of the following deadlines for employers to submit their Employment Equity Reports for 2022: Manual or posted: 1 October 2022 Online/Electronic: 15 January 2023 According to the current information available, there are no changes…
  • Reports update: Africa Reports for Sage VIP Premier on Release 5.8a (August 2022) for Mauritius and Tanzania

    New report files are now available on the Sage Portal and Software Downloads for the following Africa tax countries: Country Report Details Mauritius Mauritius Monthly PAYE and Contribution Return A new column has been added for…
  • VIP Report Execution Error (ODBC)

    Good day Yesterday we ran reports on Salaries and today we need reporting on Skills. But the report fails. We followed steps to replace DLL files and check folder permissions, but still. I also checked plug-ins for Excel. Any input?
  • Return of Earnings error - Feb 2022

    Although the correct threshold is indicted in the heading, the amount calculated in the director column is incorrect. Did I miss a fix or must I manually correct it for all my clients? The threshold is R506 473 but it calculated R586 473
  • SAGE VIP PREMIER BIM/SI REPORT

    Kindly assist, we have ran strength report and still getting the error, we have copied the reports from a working directory to the specific companies which were getting this error, but still we are unable to make the specific report to run, the same solution…
  • SMART Reporting: Report templates available with updated date ranges available on Customer Zone

    We received enquiries regarding the SMART reports with date ranges, unable to select period end dates greater than 2020 as in the example below: The reports have been updated allowing you to select year greater than 2020. The new report templates…
  • Salary Increase Letter

    We have created a salary increase letter for employees at Sage Premier HR but it is not showing the right values for the old and the new salary. I would like to know which are the right Filds to show the right values. Regards, Paulo Magaia
  • Salaries increase latter

    for example this month of January we increase the salaries and we have to do manual, it is possible to have the system to print for us? We have Sage 200c VIP and HR module.
  • Revised Layout for PAYE Submission File for Mauritius

    Good Afternoon, Please advise when we can expect the revised layout of the PAYE submission file, which must now include the monthly contribution to the Solidarity Levy Fund to be made available for Mauritius? I need this new report ASAP as my…
  • SDL Leviable Amount

    Good Day, I need a report that indicates the SDL amounts for the months of May to August (per month) that would have been payable if there was no payment holiday. Thank you
  • TERS Report: Updated report now available with an additional option "UIF Remuneration" for the field Leave Income (during Shutdown)

    An updated version to the TERS Data Report is now available on the Software Downloads page (06/07/2020). This version of the report includes the option to include the current month's UIF Remuneration in the Leave Income/Remuneration (during Shutdown…
  • Reporting

    Good day I need to extract a report with employee details namely: Full names, Surname, ID, Telephone number, Full address and banking details. None of the existing reports includes all the fields, especially the telephone number. Is there maybe and…
  • Taxable income on the pay register report

    The taxable income on the pay register report seems to exclude leave paid out. How do I correct?
  • C-19 TERS Report

    Good day Francois Our Financial Manager ran the updated report yesterday for our Monthly & weekly payrolls, and has sent the completed report to me for submitting. In checking the details, I noticed that the amounts for "Remuneration (Monthly)"…
  • CV19Ters export report

    Hi there, Just another one please The PAYE number must this not be the business PAYE number, seems its pulling the employee income tax number from the system, is this correct? Please advise if I must leave this with the Personal Income Tax Number…
  • report writting

    Hi there I am trying to create a report – all the values are correct but the calculation values only for employee 1 is showing for employee 2 and employee 2 values showing for employee 3 (all values moved 1 down to below employee) it is quite a…
  • Increase screen history data export

    Good day We would like to export all increase history from the Increase Screen into a editable format, please advise how to do this? Thank you Natasja Kruger 011 300 2700 U11990 Increase screen export.pdf
  • Reports not opening in pdf

    Good day - I have been at two clients now who have battled with opening reports in pdf when printing from reports and maintenance. One is where certain reports open and some standard payroll reports don't and both from the same system and company. It…
  • How to: Create your own report under Reports and Maintenance

    We get quite a lot of support queries where users require assistance to write a report containing specific information. Writing reports under Reports and Maintenance can seem daunting so it is important that you under the structure of the reports and…