• Re-invoice a Sales Delivery after a credit note

    Basic scenario: Create Sales Order 1 line quantity 10, price 50; Create Sales Delivery 1 line quantity 10, price 50; Create Sales Invoice 1 line quantity 10, price 45, made a mistake; Sales Delivery is now fully invoiced, but price is wrong;…
  • Allocate Credit Memo to Ship To Instead of Bill To.

    We have a subsidiary that needs to issue credit memos that affect ship to's as Sales People are assigned to ship to's and not just customers. Is there a ways to create a credit memo that can be allocated to a ship to address? Has anyone run into a similar…
  • How to handle a purchase credit memo created with site different from purchase invoice?

    A user has created a Purchase Credit Memo (PCM) for a Purchase Invoice (PI) , but has created the PCM with site that is different to the site of the PI. 1. As far as I'm aware, it's not possible to match the PCM with the PI in this situation. Please…
  • Sales Credit Memo

    Hi, User created a Direct Sales Credit Memo and Stock Transaction = "Yes" and not posted, User want to delete the Credit Memo, when i try to delete the line items by "Change Receipts" alerts error message Site xxx/ Date 04/07/19 : Closed Period …
  • Is there a way to 'reverse' a Credit Memo?

    Hi, We have a situation where if a Credit Memo was done against a Sales Order Invoice... The user says oops... They currently 'reverse' this credit memo by doing an AP Invoice. The issue is that not all the GL accounts are reversed. i.e. Freight, Taxes…