Sage Timeslips

I have been emailing invoices to our clients for some time. This morning, I was going to email an invoice and the email option is no longer in my dropdown. I have looked to try and troubleshoot why I can no longer do this. Can someone please help me with…

New year, new rates. I currently use a default client template setting with the Automatic Rate Selection Rule set to an Attorney (Timekeeper) Level. I want to change most of my client rates to a new level. Is there a way to do that globally, or do I have…

Is there a feature I can use to convert their (100+) cases all at once or do they have to be changed individually. Thanks

I would like to have a full billing history for clients and be able to look at all of the images. I have one in particular that will only retain about 2 months worth of invoices. Since there are multiple invoices issued daily I can't go back to a specific…

When I run a pre-bill worksheet, I see that the time comes out in military time and used to come out in regular time. How can i change that back?

We have a client running TS Premium and are having trouble clearing individual licenses because the TSAdmin keeps forcing the selection to the user at the bottom of the window. This happens when using either the mouse or the arrow keys to select a user…

We have been using Timeslips 2011 for years without issue. Years ago we added Ledes 98B using the Add-on Series because 1 client wanted us to submit electronic invoices using that format but the client abandoned it about 5 years ago and we haven't used…

how to show amount owed, separately from the retainer replenishment amount? i would like to show my clients the amount that they now owe by separate line item on the bill, and then the additional retainer deposit they should make, and then the total…

We recently upgraded from Timeslips 2015 to Timeslips premium. We installed the first service pack since the upgrade yesterday. Now my abbreviations are not recognized. I pointed Timeslips to the file, but it does not "see" it. I have anywhere from…

I'm conducting an audit. Is the Slip ID in tempo sequence? (i.e. smaller ID presents older data)??? So that newer task shall be associated with a bigger Slip ID? thanks much!!!

I have created a budget for a client for total fees. I also created an alert rule where I would be alerted when 75% of the budget fees are reached. I input some test slips to see what the alert window would look like. Once the test slips were entered…

The issues we're seeing in TS2019 (27.0.2.233) is very similar to the one back in 2014 where the client drop down in slip entry would not search properly and each keystroke would jump to the next first character match. On 2019 it will work but but the…

I am trying to figure out how to show the Nickname 2 field in the Slip List. I recently switched computers at work, and on one computer, for the Client field in the Slip List, it displays the Nickname 2, eg Bob-Smith. But on this other computer, it displays…

Until just last month, our invoices would be assigned invoice numbers according to order of the batch processed. If I processed a batch for a single attorney, the invoices would be numbered sequentially for that batch, and when I began a new batch of…

I want to use the minimum hours flat fee in Timeslips and I have multiple timekeepers with different hourly rates that work on these matters. The issue I'm having is the arrangement is requiring that I set a hourly rate for the remainder of slips over…

Heyo! Individual slip listings..... a few days ago the section at the bottom of an individual client's slip list that gives the total hours and total amount for all of the slips entered for that particular client, disappeared. I have been through every…

When you do a reverse payment on a check you get an option to add a fee and put a description. If you don't like the description you entered, or forgot to enter the description, and have not yet posted the bill where can you go to edit the description…

Hi - I went to generate bills today and the information for each bill won't fit in my preview screen. It as if the text that would appear on the bill is suddenly printing outside the margins of the page so I can't see it all. Never had this problem…

In the A/R payments I have marked that it is to apply overpayments to future invoices for several payments. I have the invoice inclusive to today's date and it is showing payments up to the amount of the prior invoice, but not reflecting subsequent payments…

Our other clerical says she can click on an email address within TimeSlips and an email form comes up so she can attach an invoice. When I Click on an email address, it always takes me to GOOGLE.com, not to an email form. Help?

How do I configure a station via UNC path? I am sure the option is somewhere, but I can't seem to locate it. All other workstations are set to UNC.

Hi, I recently replaced a clients “server” that was hosting TS 2019, with the new server I installed TS 2020. On the workstation I did the local install from the server. Everything works fine on the server, ports are open, everything looks good. When…

In time entry screen, around second or third sentence the option of bold fonts stops. I have half sentence bold and half sentence normal.

Client's balance is different amount in two different places in Timeslips.I am able to enter a payment and it is applied and the balance shows the deducted amount on the payment screen. I save. On the BILLING ASST. DETAILS screen the payment does NOT…

with the Covid-19 lockdown i do not have access to my nice big office monitor. is there a way to increase the font size on field labels or to generally increase the display size of TS? thanks, Robert in Dallas