• What is the best way to add equipment charges to a work order in SSO/SM.

    We'd like to add equipment costs, such as heavy equipment, to a work order. The price and cost would be fixed with no additional markup, no tax. We want the techs to be able to add the charge from SSO. Trying to find a way to do it starting in SSO with…
  • Sage Service Operations DBoard/Dispatch Scheduler

    Good Afternoon, We are fairly new to Sage Servic e Operations and would like to talk with someone about best practices for scheduling A couple notes about what we have in place Property managers are using the customer portal to enter new work…
  • Product update and new name for Sage Service Operations

    What’s new A name change from Sage Service Operations to Sage Field Operations, if you do not have the Service Receivable module installed. To view the release notes, sign into Sage Service Operations, click the arrow next to your login ID, and…
  • Product update and new name for Sage Service Operations

    What’s new: Significant feature enhancements, including a change to the User Interface! A name change from Sage Service Operations to Sage Field Operations, if you do not have the Service Management module installed. A native mobile app, Sage…
  • Mobile Resource Management - Unsatisfied w SSO: Seeking Reviews of Syscon, About Time, or Others

    Hey Folks: Can anyone tell me about their experience working with Syscon or About Time as an alternative to Sage Service Operations as their mobile resource management tool? We have reached an impasse with SSO in terms of collecting time on equipment…
  • Sage Service Operations: Software Notice 16-B Announcing version 6.4 for Sage 300 Construction and Real Estate

    Software notice 16-B was sent on November 10, 2016 announcing Sage Service Operations version 6.4 for Sage 300 Construction and Real Estate. What's new in Sage Service Operations 6.4? Job assignments: Project managers can quickly identify available…