• Error printing checks via remote desktop. Error "EAccessViolation"

    We just recently upgrade our servers and are running BW2011. When I try to print checks to my home printer via remote desktop, I receive the error code "EAccessViolation". When I switch by to my windows 7 computer and do the exact same steps, it prints…
  • W-2 Error for SIMPLE IRA and AFLAC for Virginia and West Virginia State Wages

    I am using BusinessWorks 2017 SP2. I tried to print my 2017 W-2s and when I got to confirming the state wages the program gave me the following error. The error appears to be the reduction in taxable state wages caused by a SIMPLE IRA deduction or a…
  • Cannot process W2's for 2017 in Aatrix

    Aatrix is indicating negative values in Box 16 SWT Taxable due to BusinessWorks passing the pretax deductions as negative amounts (401k, Cafeteria plans, etc). Aatrix is indicating this also was an issue in 2016 but wrote something to ignore negative…
  • Printing lag time

    We updated to BW 2017, SP1 about two weeks ago. Since then, there is a delay from selecting print to spooling the job and then again to printing. Has anyone else had this issue, and/or know of a possible solution? It isn't every time, but quite often…
  • Collate & Duplex Printing

    Hello! When we select "Collate" while printing in any module, the print job is never collated. In addition, when we select "Print on both sides" both "Page 1" are printed on one sheet of paper. Does any one have a solution to this? We're running BW…
  • Payroll Verification Report Blank

    A customer of mine was using version 2012, SP11. They had three employees which were added near the end of December, 2014, but with NO paychecks in 2014. Before closing December payroll, the Payroll Verification Report showed these three with zero amounts…
  • Payroll Register does not display millions...

    When I run a payroll register, which is a BW fixed report, the center column of information including the Regular Wages and the Gross pay (so I would assume any number in this column does not show the number that belongs in the millions position. It does…