• Error printing checks via remote desktop. Error "EAccessViolation"

    We just recently upgrade our servers and are running BW2011. When I try to print checks to my home printer via remote desktop, I receive the error code "EAccessViolation". When I switch by to my windows 7 computer and do the exact same steps, it prints…
  • Cannot process W2's for 2017 in Aatrix

    Aatrix is indicating negative values in Box 16 SWT Taxable due to BusinessWorks passing the pretax deductions as negative amounts (401k, Cafeteria plans, etc). Aatrix is indicating this also was an issue in 2016 but wrote something to ignore negative…
  • Printing lag time

    We updated to BW 2017, SP1 about two weeks ago. Since then, there is a delay from selecting print to spooling the job and then again to printing. Has anyone else had this issue, and/or know of a possible solution? It isn't every time, but quite often…
  • Collate & Duplex Printing

    Hello! When we select "Collate" while printing in any module, the print job is never collated. In addition, when we select "Print on both sides" both "Page 1" are printed on one sheet of paper. Does any one have a solution to this? We're running BW…
  • Can I file my 2016 W2s now through Aartix even though BW does NOT have 2016 forms uploaded yet?

    Hi. My organization was sold in October 2016. We want to close out operations and file our 2016 W2s now. I uploaded the BW forms that automatically install, but everything is still 2015. I generally use Aartix to file and will have them mail and provide…