• Business Transactions>Cash Receipts

    We're usually able to view all cash receipts when selecting Business Transactions>Cash Receipts for any specific date or customer number however, we posted a cash receipt for a customer and cannot see however, are ablet o see if in A/R detail report and…
  • Error printing checks via remote desktop. Error "EAccessViolation"

    We just recently upgrade our servers and are running BW2011. When I try to print checks to my home printer via remote desktop, I receive the error code "EAccessViolation". When I switch by to my windows 7 computer and do the exact same steps, it prints…
  • Printer driver requires more space

    Recently I installed a new workstation for a client that uses Sage BusinessWorks 2019. Everything prints out fine from the computer with the exception of these two things in Sage Businessworks 2019: Invoices and Sales Orders. The error says - "The printer…
  • W-2 Error for SIMPLE IRA and AFLAC for Virginia and West Virginia State Wages

    I am using BusinessWorks 2017 SP2. I tried to print my 2017 W-2s and when I got to confirming the state wages the program gave me the following error. The error appears to be the reduction in taxable state wages caused by a SIMPLE IRA deduction or a…
  • Printing lag time

    We updated to BW 2017, SP1 about two weeks ago. Since then, there is a delay from selecting print to spooling the job and then again to printing. Has anyone else had this issue, and/or know of a possible solution? It isn't every time, but quite often…
  • Collate & Duplex Printing

    Hello! When we select "Collate" while printing in any module, the print job is never collated. In addition, when we select "Print on both sides" both "Page 1" are printed on one sheet of paper. Does any one have a solution to this? We're running BW…
  • Pay period discrepancy on one client file

    Pay period discrepancy on one client file. The checks AND payroll registers either show the pay period as the pay period ending date (1/31/15-1/31/15 for example) or neglect to show the pay period information at all. I have tried to find a way to correct…