• Close Current Month Takes Forever Due To Old Records/Files

    Hello, I am not very familiar with Sage BusinessWorks 2020 as I am simply the IT person. My accounting team came to me about an issue when running the AR > Close >Close Current Month process. They said it takes forever to run because they have 89 pages…
  • OE Invoices post to GL but not available in AR Bank Deposit for reconcile

    We reconcile our OE credit card transactions daily by doing a bank deposit that we match to our batched transactions from our credit card processor. When I attempted to perform an AR bank deposit, there is a customer that is not showing up to check off…
  • Ar Statements - display of items

    AR Statements - Forms modification question. Is there a way to only show AMOUNT DUE items (invoices, credits,deposits with an amount due) on a statement? The current form includes invoices already paid and a separate line for payments to the account …
  • Voided duplicate invoice in Accounts Receivable || can't post cash receipt

    In A/R, entered an invoice twice in December, and subsequently voided one of the occurrences during month-end review. Open A/R report and general ledger in balance at year-end, both correctly showed one occurrence of the invoice as open. Customer check…
  • Change/Update Unit cost for an A/R Invoice?

    We accidentally Invoiced some material before any receiving was made in our Inventory. So the Unit cost appears as $0.00. A deposit has been applied to the invoice, therefore we can not void it and re-invoice after receiving the Material (PO). How can…
  • Open Credit Refund

    FormerMember
    FormerMember
    What is the best way to refund an 'Open Credit' to a customer?