Sage 300

Hi there, I posted a misc receipt for 2500$ from a new customer, found out later that the customer overpaid by $1000. The person already got refunded in AP. I can't post the credit note in AR to the invoice that's been posted($2500), so I posted it…

We have an external credit card system that charges the fees at time of payment. So if customer invoice was for $100 and fees were $5, we get $95 to the bank. In AR Receipt entry, would I enter the receipt amount as $95, and put the $5 on the invoice…

Does the PO Invoice entry check whether the Invoice number has been either created or posted in Accounts Payable?

Does the PO Invoice Entry function check whether the invoice number has been entered or posted in Accounts Payable?

Good Morning! Years ago, Sage support helped guide me with this problem when I had it once before, and in reaching out recently, they keep sending me info for transactions for prior year adjustments (no help). As we all know, if a payment is posted…

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We're utilizing Sage 300 2023. After generating and receiving a Purchase Order (PO), along with creating the associated Accounts Payable (AP) invoice and posting it to the General Ledger (GL), we've noticed that the expense account remains unaffected…

HI There I need assistance, I need to capture FBT Gift that an employee received via cash from his employer without affecting his normal nett salary. The amount is R1000.00 Please assist as to where / how to capture it and that the gift is…

The client utilizes Sage300 version 2024. The clerk initiates the entry, and another level of authorization is required for posting. Users have encountered difficulties in posting batches because they are locked by another user. Even after the user…

Hello Last month I entered an ach payment under vendor ABC and it should have been under vendor AABC and I'm not sure how to correct it. The payment is made via ACH and is entered into Sage by creating a payment and posting the batch from there. Vendor…

Today we dayend error "Description: Cannot read OESHCDL (3950 OEPOSTS1.C)." How to solve this? manas@up

We have a client with 4 servers. On 3 of the servers in OE Order Entry, after an order has been entered a user can change the deliver by and expected ship dates in the header and the detail lines remain unchanged. One the 4th server when the dates in…

Hi, I'm preparing for our annual inventory counts and having a valuation issue. When I run the Item Valuation report as of March 31st for a range of account sets and locations it gives me a total for each location. But when I generate the inventory…

I would like some help to see if there's a way to view the current item costing and the associated bucket QTY. We are having issues with the transaction cost of the top level item coming out at seemingly an erratic cost, therefore wanting to understand…

We have just upgraded our client to Sage 300 Version 2023 from 2016. In version 2016, when you email statements, it does so through Outlook leaving a copy in the sent items. When we upgraded to 2023, it uses SMTP. Is there any setting we can change…

In A/R Document inquiry, client has an invoice with a credit note and debit note both applied to it, but the current balance shows the value of the debit note instead of zero. The credit was for more than the original document, resulting in a credit…

How can we achieve the following task: A supplier invoice of $115, with a withholding tax of $15. The objective is to ensure that when posted to the General Ledger (GL), the $115 reflects in the expense account, while also accounting for the fact that…

Is there a way to disable the credit note entry for users in Sage 300

"Purchase Order. Record Already Exists - next number field is to be updated in PO setup -Options- Documents and Next Number. Client keeps jamming up the numbers by manual entry of the field - has someone built a logic around to deny manual input of…

Is it possible to change the date after you finish a returned cheque? (I can`t find on change entries).

I was informed I need to make a correction to a W-2 but the year was closed. Can you direct me to the steps to correct a W2 post close?

I'm doing some work importing orders from an external system and the order number is being supplied by the external system. When I have some things to adjust and need to reimport the order, I notice that deleting the order in Sage doesn't remove the related…

Making an AP Payment Entry to a foreign vendor in AUD. FJD is the local currency We are converting AUD 21,640 at a rate of 0.6620 per FJD The amount should be FJD 32,688.82 Sage300 calculated FJD 32,689.238 Is this because the decimal places are set…

hello, a new calendar year had not been created which caused many journal entries to have an error "cannot post to a future year." now that the calendar year has been created how do we post those entries sitting in error? thank you

I'm not sure if this will make sense, so please bare with me. I made a payment with our bank via ach to pay for a larger invoice. Is there a way to document this invoice in sage 300 and mark it as paid so that it reflects on the vendor profile? We don…