• Purchase Order Records Already Exists

    "Purchase Order. Record Already Exists - next number field is to be updated in PO setup -Options- Documents and Next Number. Client keeps jamming up the numbers by manual entry of the field - has someone built a logic around to deny manual input of…
  • Missing batch AR batch

    A customer reports that an AR batch is missing and didn't hit the customer records. They said it hit everything else. Is there a way to recover this batch assuming that the batch did affect IC, GL, and OE? I am still gathering info since it could be…
  • Item Finder displays wrong Qty On Hand - Optional Field.

    Hello all. We believe we have found an issue with the Item Finder Qty on Hand field. When the user applies a filter using an Optional Field, the finder will display the wrong qty on hand. For example, if we filter for "Item Number" starts with 20149…
  • Handling Database Errors in Sage 300

    Don't let database errors slow down your productivity. Here is how to deal with some of the database issues that Sage 300 Customer Support often gets contacted about. Error: "Cannot access database Error=49153" with a newly installed server The "Cannot…
  • OE import error "Negative Inventory Levels"

    Hi All, I have performed an OE import successfully in most of the cases. However, I have encountered the captioned error for some items at zero stock level at the moment which could be imported as OE successfully for one OE, but not the others at different…
  • Troubleshooting some common Sage 300 errors

    Don't let errors get between you and getting work done. Here's how to fix a few of the more commonly experienced Sage 300 errors. "Program file problem. Cannot find program file." "Windows defender and A4wcontainerXP.exe" These errors can appear if…
  • E: Damaged data. Authorization for undefined database XXXXX

    Hi, I run Data Integrity in my live system and I get the following error referencing my Test System XXXXXX: E: Damaged data. Authorization for undefined database XXXXX The test database is still there, it hasn't been deleted. Can you help…
  • A/R Invoice Posting Errors

    Hi, Have this error message in A/R Invoice Posting Errors: Invalid Input. Document currency (EUR) does not match customer currency (USD) Any idea? thanks for your help.
  • Day End Processing Error with No Message as to Why

    Day End Processing won't complete and it doesn't tell me why. I'm not sure how I can fix the problem if I don't know what the problem is. All I get are these two screens: Is there someplace to find a list of Day End Processing Errors?