Sage 100

We are a company that sells plumbing tees, elbows, valves, etc. When customers are finished with a project, they just bring back a large box with a mixture of parts. The warehouse writes up the part numbers and quantities. These parts could have been…

We often have parts that we need to return to a vendor. We use the Return Material module but at the time of the return we don't have the credit memo from the vendor so we can't enter it then. We can't wait for the credit memo to do the return because…

RMA Options are setup to calculate restocking fees. If my Cust action = Credit, then the restocking fee is correctly calculated and added to the Sales Credit Memo, however if Cust action = Replacement, then the restocking fee will not auto recalculate…

I cannot create the xpress SO in RMA entry because of the following error message: "you cannot create a sales order for cross ship items because the ship via field is required." Can someone help with this? I have spent hours switching settings in the…

We offer our customers free product trials. We only charge them if they decide to keep the product. What's the best way to handle this in MAS? Right now we create a sales order for the product but don't charge the customer. Then if they decide to keep…