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My company has two departments, the main account dept are doing a process called Backdating. While they do this, another department is doing customer lookups for their current balances. The issue is when the main Account Dept is doing the backdating;…
I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path
sales order, main, invoice data entry
the GL detail report that I printed early May for our April rebill, as well as the latest…
Hello,
I posted an AR invoice to the wrong customer, so I went back in to Invoice Data Entry and adjusted the invoice to 0, using the same miscellaneous item codes. I then posted the invoice to the correct customer. The two GLs involved are only showing…
I tried searching for answers to this issue, but was surprised to find that nothing addressed this not uncommon issue.
We had a customer that was invoiced for a purchase and paid with a credit card. It turns out it was a fraudulent credit card. Recently…