Sage 100

I am trying to apply the Sage 2020.1 update. During the update, when it scans for corruption it says that PL_JournalPDFLog.M4T has an ambiguous "file discrepancy" in it. The instructions say to simply Rebuild Key Files for any discrepancies, but alas…

Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…

I have a Sage 100 end users that is a long time Office 365 user for emailing Paperless Office Documents out of Sage 100. I am in the process of moving them to OAuth (we are Basic still in our Live Companies). I had their IT Group perform Steps 1 and 2…

v2019.3. The help files only describe Y & N.

We continue to get "error code 30 printer not activated" on a terminal server 2018, WIN 10. We have manually installed the PDF converter with all boxes checked, and ran Regedit on HKEY_CURRENT_CONFIG\Software. We've turned off UAC and all users have read…

Hi! We upgraded our client to Sage 100 2019 so that we can take advantage of the new feature that allows for additional attachments when emailing invoices with Paperless Office. However, we are receiving a Chilkat error where everything seems fine until…

After a major Windows 10 upgrade our paperless office stopped working. We received the following error message: “Printer not activated, error code -30”. I made sure the paths was correct but we still get this message. Sage 100c Standard 2018 (Version…

I have been asked to assist on a system restore after a ransomware attack encrypted most everything. Small office. Luckily there was a full backup the day before. Everything has been restored and v2019 with PU 1 was installed. Data was migrated over there…

Client this morning was running the job close-out report for the first time since upgrading to 2018. Currently on update 2018.6. They were sending it to paperless and were getting unable to active printer -30. I figured no big deal and proceeded through…

Just as the subject says, I have run in to an instance where a sage 100 install is emailing the wrong contents in pdf's to customers. Previously fixed, but the issue keeps coming back. So far, I have had several support tickets about the issue. Thought…

My uses are accustomed to having a pdf pop up when they choose to print a Sales Order. With Paperless Office and the "pdf all" option it doesn't. And I can't convince them to go to the location on the server to retrieve the .pdf for emailing. Also, the…

Hi all, Due to a recent merger we have added multiple new locations, all of which will end up being on one network connected through Site-To-Site VPNs. Our network scheme conflicted with one of the new sites and I was forced to change the IP address…

We upgraded from 4.5 to 2014 in October and are now noticing that customers are occasionally getting the wrong PDF's emailed to them. We have Paperless Office set up to email our Sales Orders as a confirmation to customers so they can check the items…

Hi, I've been struggling with this for a week and am hoping someone may have some insight. The client has been running Windows Server 2003 with WinXP workstations for years. MAS 4.40 and Paperless Office work fine on that setup. They've started…