• Prevent a Customer from ordering a specific product

    Currently, we ship selected items to Canada but there has been a recent change with Canada FDA that we are now not allowed to ship selected products. Is there a way in Customer Maintenance module to not allow the selected items to be entered in the Sales…
  • Default Warehouse Precedence

    We want the default warehouse for specific customer ship-to locations to carry over to sales order line items. I have successfully set it up so that the warehouse is set correctly on the sales order header based on the ship-to location. However, the…
  • Disable Auto Increment for Lot/Serial Number Distribution in Shipping Data Entry

    Upgraded to Sage 100c Advanced v2022.1 with OM PU1 from v2019.2 Shipping Setup Options has Auto Increment disabled, but when distributing Lot Numbers in in Shipping Data Entry, the Auto Increment in the Lot/Serial Number Distribution window is enabled…
  • fundamental difference between open and backorders

    What is the fundamental logic difference MAS uses when entering line items to sales order that exceed available quantity? To be clear, suppose you're entering a sales order line item that has an available quantity of 5. If you enter quantity 6, you…
  • Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Work Order creating additional steps such as 100-B-500 etc.

    Good morning. I have created some routings which have 5 key steps to them for 5 key phases of manufacture to improve visibility. I have made these steps standardized across routings. The step numbers are set off by 100s so there is a step 0100, 0200…
  • Purchase Order field in Sales Order Entry

    Hello all, I know that the "PO Number" field within Sales Order Entry is used for Auto-generating PO's from Sales Orders and creating drop ship PO's from a Sales Order, but I wanted to know if it has any other purpose? I wanted to use this field for…
  • Close Master Sales Order when Quantity is 0

    When the full quantity of an item is released from a Master Sales order, is there a way to have these master order deleted or completed? I know there is an expiration date, but customers release quantities in different time frames. I can not "standardize…
  • How to prevent a SO from being invoiced with negative quantities because the PO hasn't been received

    The Subject pretty much sums it up. We create a SO with a BO, we order the product. The product arrives but the PO isn't always received into Sage 100c before the SO is invoiced. Is there a setting that won't allow the SO to be invoiced or to prevent…
  • Unique Customer Pricing

    Hello, We have a handful of customer's that receive reduced pricing on a number of items, and we are currently using overrides to ensure that they get their discounted price. This is obviously a pain and is error prone, so I am trying to set up pricing…
  • Receiving "Drop Ship" PO to offset SO?

    FormerMember
    FormerMember
    I recently found the DROP SHIP PO and it is applicable in our business. However, we still recieve all PO's into our "inventory" which is then offset by a Sales Order. Once we invoice it then it is removed from inventory. We are unable to receive DROP…
  • Black out Dates

    Does sage have the ability to prevent shipping on certain dates like Christmas or plant closures?
  • Sales Order weight calculation?

    We have never used the automatic freight calculation before, but I'm testing it out. I have an item number set up as weight = 2. When I have qty 1 on my SO, the Ship Weight comes out to "00010", and if I change the qty to 20, the Ship Weight comes out…
  • Sales order to purchase order BOM KIT's - Multilevel issue

    Hello. I hope all is well. We have multilevel BOM's defined as a KIT type in the BOM system. We wanted the ability to create a sales order for a manufactured item that consists of several levels of BOM's. The reason we went with the kit type is that…
  • Paperless Office - Invoice File Name

    I just started using Sage 100 (and this forum) so my apologies if this is an obvious or previously asked question. When sending an invoice through paperless office electronic delivery, the default file name is long and could confuse/annoy customers…
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • MAS90 4.4 Sales Tax recalculated between order and invoice

    We sell nationally via Amazon Marketplace, and because our parent company has locations in all 50 states, we are required to collect taxes on all 50 states. When we get an order from Amazon, it already has the correct sales tax for State, County, City…
  • Sales Order Management - Best Practices

    We are in the process of an overhaul of our sales / production processes, switching from a made to order on production items, to an inventory management view. Previously, our sales order and job hard files were one in the same, we will now be splitting…