• Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Invoice Total Becomes Zero when Converting Sales Order to Invoice in Sage 100 2015 Advanced

    One of my users brought me an invoice that has an invoice total of 0. However, the line item total on the invoice is 1441. The customer is on the nontaxable schedule. So, the Invoice subtotal would normally be 1441, Sales tax 0 and Invoice total 1441…