• Sales Kits not exploding on order imports

    We are testing sales kits and placed an order originating from our e-commerce site. The first batch of orders failed because the explode kit items field was set to 'Never'. I thought this was my issue, but the kits still have not exploded after altering…
  • Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • Direct Labor Costs Built into Bill of Materials for Items Sold as a Kit (always explode)

    We have a packaging company with a large variety of items which are packed to order. As we don’t prepack, virtually all our sales are through kits with the option selected to “always explode”. We do have a bill of materials (BOM) for each kit as items…