• Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Can users have access to delete Customer Contacts without granting access to delete Customers?

    It seems like when I remove the ability to delete a customer record (via Role Maintenance) it also removes the user's ability to delete the customer's contact records. Is there any way around this so I can have users delete contacts but not customers…
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • Assign Form Code by Customer

    Is there a way to assign form codes (invoices/picking sheets mainly) to different customers or customer types? We're considering upgrading to Sage 100 2016 and am wondering if it is a feature. I have seen some comments that it's available in other Sage…
  • Sales Order Management - Best Practices

    We are in the process of an overhaul of our sales / production processes, switching from a made to order on production items, to an inventory management view. Previously, our sales order and job hard files were one in the same, we will now be splitting…