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We created an invoice through sales order and charged tax. The customer just sent us a payment along with a sales exemption form. Now I need to reverse the sales tax on the invoice. How do I do this?

We sell nationally via Amazon Marketplace, and because our parent company has locations in all 50 states, we are required to collect taxes on all 50 states. When we get an order from Amazon, it already has the correct sales tax for State, County, City…

Since I upgraded to Windows 7, back ordered items are not being flagged during order entry. Also when creating a Direct Invoice, if I enter more than one line item and unclick the tax box on one of the items, it ignores that and taxes the entire invoice…