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I wrote off a client's charge back in March. It showed the write off and remained the correct new balance through May. Now in June, the amount of the write off is showing again as a previous balance! Any ideas when has happened? This has happened one…

This is my setup under Arrangement 2: 12%, Compound, Charge interest at 30 days, Grace period 0, last bill date March 7. Problem: Clients are being charged interest even though they paid the balance in full on March 22. I checked around to see why and…