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My company has two departments, the main account dept are doing a process called Backdating. While they do this, another department is doing customer lookups for their current balances. The issue is when the main Account Dept is doing the backdating;…

I wrote off a client's charge back in March. It showed the write off and remained the correct new balance through May. Now in June, the amount of the write off is showing again as a previous balance! Any ideas when has happened? This has happened one…

I was wondering if there was a way to move money from a journal entry that created a deposit months ago to a bank account and apply it to an outstanding invoice? The bookkeeper that I have taken over for never really paid any invoices and just created…