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  • ESS employee sync error

    Hi, We are having ESS sync issues: 1. Under Payroll Module, System Status the number of employee indicates a total of 68 while ESS shows 79. 2. Each employee has a defined payslip password under Employee Masterfile, Personal, Contacts. The May payslip…
  • Important notice: Sage Self Service and Mobile Payslips customers – Release 5.6b

    Sage will discontinue the support for Transport Layer Security (TLS) 1.0 and 1.1 protocols , like most of the Browser Engines at the end of 2020 (Edge, Chrome, Firefox, and Opera). To ensure there are no interruptions when using Sage Connected Services…
  • Configuring withholding tax!

    How do you configure Withholding tax, such that the withholding tax is withheld from the total amount which has been paid to the vendor e.g $100 as the payment to the vendor or the tax base. $5 as the withholding tax of 5%.... A. I want the total order…
  • Sage Connected Apps Setup

    Hello, Please how do I set up Sage Connected apps in my pastel software? The section is currently greyed out in the setup area. I want to know how to activate it. Thanks Regards, Akin
  • Sage Connected Services Maintenance

    Please note that Connected Services will be unavailable on 12 June 2020 from 21:00 to 00:00 due to scheduled maintenance. The following features use Sage Connected Services Sage online tools (e-commerce) Customer zone Sage Mobility Netcash…
  • Every time I open Sage 300 People it prompts me to re register

    If you receive a registration code and every time you open Sage 300 People it prompts you to register again this could be due to your connected services Please request that IT Checks the following: For automated Renewals : Check Port 443 is open…
  • ESS Multi company and Custom Claims

    Good Day I have multi companies and custom forms created on ESS (by SAGE consultants) but this month the custom claims are not showing for employees to apply.
  • Version of Sage Connected Services

    I have issues with how Sage Connected Services works. The taskbar icon shows me "News" but the last entry in any of the sections is 2015/10/10. Another issue is that I download and install the latest version (2.1.39) and I confirm this is the version…