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  • Aged creditor report displays creditors with 0 balance

    Hi all, When I run an aged creditor report, it shows accounts with a 0 balance and I don't understand why. The aged debtor report doesn't do that. Any clues? Thank you.
  • Public Holiday Announcement !

    Attention all members and clients in Africa and the Middle East, Just a friendly reminder that on Wednesday, May 1st, 2024, our customer support will be closed in honor of Workers Day. But don't worry, we'll be back to our normal operating hours on…
  • The Power of Participation: Reasons to Get Involved in Discussions

    As members of our Community Hub, remember that it is a space for you to contribute knowledge and engage in discussions by answering questions posted by fellow members. By actively participating in discussions, our community will thrive and promote the…
  • Document Designer

    Why do I receive this message even though I am the Owner?
  • The Hidden Benefits of Belonging to Our Community Hub

    This is a friendly reminder to all our community members about the amazing benefits of being a part of Our Community Hub. We've listed some fantastic opportunities below that you can take advantage of. Make sure to read through and don't forget to share…
  • Sage support channels

    We offer multiple support channels to our customers. Here's a guide to help you determine when and how to use these channels based on your specific needs: Product Sage Knowledgebase Sage Community Hub Webforms Pegg…
  • South Africa's Easter Holiday Operating hours

    This is a reminder to inform you that our Customer Support team will be unavailable on Friday, March 29th, 2024, and Monday, April 1st, 2024, as we will be observing the Easter holiday. We will resume our regular operating hours on Tuesday, April 2nd…
  • 30 days from invoice month

    Good morning I'm very new to this, so please bear with me! We invoice based on 30 days from end of month. I have changed the settings (record and transactions settings) to End of new month (net monthly), but when I run the aged debtors report/ breakdown…
  • Operating Hours for March 21, 2024

    Kindly note that our Customer Support will be closed on Thursday, March 21, 2024 , in observance of Human Rights Day. Our normal operating hours will resume on Friday, March 22, from 08:00 am to 16:00 pm. During this period, we recommend using…
  • Be in the Know: Turn on Notifications for the Latest Community Updates and Discussion!

    Thank you to all our members for actively engaging in our community. We aim to foster a friendly community while keeping you informed with important news and updates. Remember to enable notifications so you never miss out on any announcements regarding…
  • Unallocated expense/income (original)

    Good day Some of my transactions is allocated to unallocated expense/income (original) accounts. What is this accounts and what does it mean?
  • Commodity Codes in Sage Accounting

    Is there a way in Sage Accounting (Not Sage 50) to put commodity codes on products so that they are automatically pulled through when invoicing out? Same question regarding product weight. This would save a heck of a lot of time if it were available…
  • Balance Sheet out of Balance

    Good day. I have contacted Sage several times on this topic and they keep asking to invite support and send the details. I have done this process several times now, and still no positive response from Sage. Is there a quick fix for this? We need…
  • Sage Integration

    Hi everyone, I'm busy integrating our website with SageOne Accounting. I want to send a POST request to create a customer when our system detects a new user. However, I see the docs say on request you can provide an ID in the body parameters Does…
  • The Year End season is upon us!

    Year End in Sage Accounting is simple and shouldn’t be intimidating. Here are a few reasons why: The Year End can be run at a later stage. Adjustments can be processed after the year-end is completed. Financial Years in Sage only affect your…
  • Product Item Code and Report

    Hi, does anyone know if the Product Item Code field is still the key field for the Sales Revenue Product & Services Report. If you amended the Product Item Code, you would create two entries, original and amended for that item code in the Sales Revenue…
  • Budget Speech 2024: How will the budget impact you?

    South Africa's Finance Minister Enoch Godongwana delivered the highly anticipated 2024 Budget Speech on 21 February 2023, detailing the government's strategies for managing the country's finances in the upcoming fiscal year. Some key points of the speech…
  • Help downgrading my account

    I originally took out a Sage Account Plus subscription but the monthly cost is just far too high given I don't use any of the features and the basic plan would be more than enough. I know I can't downgrade What should I do in order to extract information…
  • Sage Business Cloud Accounting ZA - Scheduled Maintenance - 03 February 2024

    Dear Community, As we strive to deliver the best customer experience possible, over the weekend we have planned further improvements, one of which requires a service downtime from 12:00 to 14:00 SAST on Saturday the 3rd of February 2024. Please visit…
  • Sage business cloud integrated with the marketplace( takealot)

    How do I integrate other systems like takealot with sage busines cloud in order to show all transactions that are made similar to bank feeder?
  • Submit your queries on the Sage Portal

    We have just implemented some changes to the Sage Customer Portal to offer you a better experience when connecting with Sage. Our customers are our top priority, and as part of our dedication to you, we are continuously working to streamline and improve…
  • ITEM ADJUSTMENTS

    Hi Guys Is there a report that can be printed showing the reason why item adjustments were made? I know about the Item movement report but that doesn;t really show me what i need to know. Help!
  • SAGE - no lines visible

    Good day - there are no lines available on my invoice or quote to add details. I am the only SAGE user in our company having this problem. Please assist?
  • UNABLE TO ADD ITEM LINES ON QUOTES

    Please Help! When doing customer quotes, the item lines box does not show, so I cannot add any item of account line on y quotes...
  • How to contact customer service like a pro

    We’d like to remind you that our Resource Center is designed to help you with any queries you may have. We’ve made it easier for you to get in touch with the right team and to access loads of valuable information – here’s how: Click here to visit…