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  • Communication error on local PC when installing Sage 200 Professional Client

    When installing Sage 200 client on local PCs i recieve the following error: I have read that this could be due to the certificate not being on the local PC, however i have since copied the certficate to the PC and i still get the same error message…

  • Journal windows will not open Sage 50 Connect

    Hello all, I use Sage 50 canada connect. I find when I change locations or wifi's that sometimes some of my journals wont open. It's not that they've opened off screen, it's that they will so only a white box when I hover over them on the tool bar.…

  • Setting up ZPL Printer (Private Network) with Sage X3 (Cloud)

    Hello Everyone, We are trying to setup ZPL printer on Sage X3 but the problem we are facing is: a. ZPL printer is on a private (LAN) network - not accessible outside b. Sage X3 is on the cloud (Accessible only by a secured SSL URL) c. Sage X3…

  • Application will not start after splash screen

    Has anyone else had issues with FAS Network Depreciation not starting after the splash screen. The login comes up and then the progress bar completes and the program never starts. Sage has had me do a reinstall after renaming a folder but the issue happens…

  • Download for Sage Fixed Assets - Depreciation Network 2013 and 2014

    We have a client still running Download for Sage Fixed Assets - Depreciation Network (FAS 100 Asset Accounting) v.2012. Since Sage no longer has downloads for v.2013 or 2014 on their portal, I'm reaching out to see if anyone may have copies squirreled…

  • Question about upgrading from 2017.0 to 2017.1

    Hi, I am trying to upgrade Safe fixed asset network from 2017.0 to 2020.1. but first, i need to upgrade from 2017.0 to 2017.1, then from 2017.1 to 2018.1 When I initiated the 2018.1 setup it says: “the installation will upgrade to the 2018.1 release…

  • Can Sage 300 web works with proxy (through Azure)?

    Hi all, I know that the Sage 300 web is a bit slow through VPN (by experience and have been discussed on Sagecity as well). I would like to know if Sage 300 can work with proxy through Azure, and how is the performance? thank you
  • Using Sage 50 US on a network

    Using Sage 50 US on a network

    We have the perfect guide to help you install Sage 50 US on a network. Head over to our article with network installation instructions to find out more!

  • Need to add more users?

    Find out more about adding new users in Sage 50cloud Accounts and how to control which areas of the software they have access to in the following guide >

  • Connection errors multiple times a day

    Hello, I have a client who keeps getting connection errors multiple times a day on multiple workstations. They only get these on workstations (not on the terminal server). The terminal server, app server and SQL server are all VMs on a host. They…
  • Using Fiddler to trace X3 web traffic

    Using Fiddler to trace X3 web traffic

    Have you ever noticed behavior in X3 that you couldn’t quite explain, and wanted a tool that could help you investigate what’s going on? There are several third-party tools that you can use for various types of network or web app troubleshooting. Today…

  • Connect to Sage 200 remotely

    Hi What are the ways of using and connecting to Sage 200 remotely on client endpoints to the main server running Evolution 200 plz? Thx.
  • How to check if a port is open from a local machine

    How to check if a port is open from a local machine

    Have you ever run into connection issues with X3 and needed a quick way to check if the proper ports were open on the server without getting access to the server? Well today is your lucky day! In this post, we will take a quick look at two different options…
  • How to measure network performance

    How to measure network performance

    In this blog, I would like to share with you a tool that can be used to measure / diagnose network performance. The tool is a Microsoft tool for used to measure latency and bandwidth across a network. It is similar in purpose to ping. Let's look into…

  • Using sage 50 cloud payroll through a virtual desktop infrastructure environment

    Our I.T. network has recently changed over to run on VDI where a standard desktop image is composed fresh on every log in and from what my I.T. department tells me sage has to something locally to the machine. I wasn't sure if something has been developed…

  • Problem Sharing Sage Files After Win 10 Update

    FormerMember
    FormerMember
    Hello, One of our PC's has been having issues accessing shared folders in our network. This PC has network sharing and visibility turned on, but they are still unable to access anything in Sage. I believe that this is a network permissions error, but…

  • Best ways to deploy X3 to users based in China?

    We are headquartered in USA and host Sage X3 (U9 P9) from servers in USA. We want China based staff to interact with Sales, Distribution, Inventory, Financial, Reporting functions of X3. Has anyone done this successfully before? Any recommendations…

  • After migrating from 2015 to 2019 network unstable, too many open files created by TimeSlips

    Upgraded from TImeSlips 2015 to 2019 and now the network is unstable and another app my clients use no freezes up. The app is Worlox and it appears to be failing because of intermittent connection back to the server. This never happened prior to the TimeSlips…

  • (IT Administrators) Best supported infrastructure for a one site, multi user company

    Hi all, I would like to know what Sage's preferred (and supported) infrastructure is for a windows network. Background: We have most of our business applications virtualised in a Citrix environment, and all of them work seamlessly, however Sage 50…

  • Sage Evolution Network Health and Diagnostic Protocol: Preventing, fixing and diagnosing network errors and issues

    We're proud to release the Sage Evolution Network Health and Diagnostic Protocol. Drop everything you do and check out a very detailed Sage Online Knowledge base article (KBA) to prevent unnecessary, and fixing network errors and issues. Simply open…

  • Sage Simply Accounting 2012 Premium -> Can't get Multiuser working

    So I installed the full installation on 2 computers. I am not using a server, I am using Peer-to-Peer. I have computer A with the data file, in the shared document folder. Computer B is connected to Computer A via Windows Homegroup. I can successfully…

  • Sage Upgrade

    Hi, We want to upgrade one of our Sage databases to Sage 2017, while maintaining the other databases temporarily on Sage 300 ERP 6.0. The network will be same but different application and database servers. Will there be any major issues? Priti

  • Removing SSL 3.0 protocol - Impact on Sage and SQL Server 2012

    Hi, The client is running on Sage 300 ERP V 2016 - SQL Server 2012 - Both servers running on Windows Server 2012 R2. One of my client is asking if they would be any impact for Sage 300 if on the SQL server they would drop the protocol SSL 3.0? Thanks…

  • User has issue - OLE Dispatch Error: m_scError:266744(0x000411f8)

    We have a user here who just upgraded to a Windows 10 laptop. She'd been getting random errors since then, which we thought were fixed by reinstalling and allowing Sage500 through Microsoft's builtin screening tools (and setting the SQL settings in ODBC…

  • Sage & Orion

    Hi Support, We are using Sage 300 ERP 6.0 for our group of 3 companies. At present, we have one application server and multiple DB's and Terminal server for other 2 companies. One of the sister companies will be implementing Orion POS in the near future…

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