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  • Bank connection setup - not working

    Hi. New customer here. Tried several times to setup connection to our RBC bank account. There's a blank page, with an endless spinning wheel. I have an active session to my bank in a different tab so I know it's not an online access issue. As a first…
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  • Sagex3 DMS setup

    Please i need document on Document Management System (DMS) for SageX3
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  • Multiple pay rates

    We have 6 different shifts per week, each paid hourly at different rates. What is the easiest way to set this up?
  • Automatic transaction matching

    i have uploaded mt940 bank statement in sage x3 and tried to do automatic transaction matching, but the system only matched payments but not showing any receipts. but the receipts are there in system.
  • Linked Account for garnishment

    HI, I'm new to this. I have an employee garnishment to deal with. I've gone into settings, payroll, linked accounts, deductions - but now I'm stuck. What account do I link it to?
  • Fixed Asset Deletion prohibited: Events posted

    I'm having trouble deleting a fixed asset as it's showing the following error. Can anyone help explain why this is happening? It seems to occur only for some assets, while others can be deleted easily.
  • Allocation and Issue Rules - only working for Lot managed products?

    After questions from a customer about the FIFO allocation used in X3 I've been running some tests and it seems like the Allocation and Issue rules only work as expected when the product being allocated is lot managed. Is this how it works or should it…
  • ANTIVIRUS ESET SMART SECURITY PREMIUM

    Hi, I updated my antivirus MCAFEE for ESET and now my Sage is not opening and I have an error message that read like this: Does anybody ever had this problem and if yes tell me what to do to resolve this. Thank you,
  • MT940 - when imported from file splits

    Hi, I wonder if anyone came across this before and what was the fix? the MT940 file when downloaded form the bank, it creates multi page format which has additional segments 60M and 62M. When imported to X3 (V12), it generates multiple statements…
  • Incorrect Sequence number getting generated

    Hello, While creating intersite transfer, I selected a doctype (GMI), but the generated entry number doesn't match the sequence number format set up for the doctype; instead, it follows the sequence for another doctype (INT). Oddly, when I choose a…
  • Sage 300 Desktop version - Windows Authentication , What are the protocol being used.

    May i know what protocol is being used for Windows Authentication in desktop version? As some System Auditor may question this during the audit. Please advise if anyone have this information
  • Comment Inscrire une dépense 50% entreprise / 50% personnelle

    Questions relatives aux dépenses dont seulement un pourcentage (disons 50%) du montant est affecté à un entreprise de travailleur autonome ? Il semble que je dois créer un compte auquel je vais attribuer l'autre 50% de l'ensemble de mes dépenses partagée…
  • Cannot Create Container

    We are trying to implement License Plate Numbers and containers to perform LPN Stock Change transactions to perform mass movement of goods internally. I am unable to create a container due to the error in the image. Looking at online guides, it appears…
  • Chart of Accounts Left List

    Hello, I am trying to determine how I might add the ENAFLG from the GACCOUNT field to the left list on the Chart of Accounts screen. Any guidance or input would be appreciated! Regards, Dave
  • Invoicing email issues

    Hi, having a issue with the Invoicing side of Sage Accounting, a few technical details: - Sage 50 Pro Accounting 2021 (2021.0) - Using Sage to send invoices (no Outlook) I am incapable to send invoices, I spoke with my actual email provider and…
  • Sage 100 Client hangs when searching for an article

    Hello, We have a Sage 100 2019 (version: 9.0.6.5) and are currently experiencing the following problem with the merchandise management client. When I search for an article in a new billing document, the search crashes and hangs. I can no longer use…
  • Payroll

    Hello, The non-profit I work for is looking for a new payroll service that supports APO, AP (Armed Forces Pacific) addresses. Does Sage support APO, AP addresses? Sorry, I'm not sure which category to put this under. Thank you!
  • Quantity Available

    Hello trying to find what table the Available qty is located... Can't find in CI_Item or IM_itemwarehouse
  • Global Parameter

    Hello, I need to be able to define a new global parameter but I can't seem to figure out how to do it correctly. I was able to create one but I wasn't able to add it to a selection list and make it work. I am not sure how to define which field in the…
  • Changing Inventory type from Normal to Non-Physical

    Hi Is there anyway to change an already created item number from Normal to Non-Physical? Or do I have to recreate the item number again? Past employee create items that are consumables and should not be inventoried and wish to correct this. Thanks…