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  • how to "unlock"/"release" a credit note for applying to an invoice?

    Normally in Sage 300 when we create and post credit notes in AR, we can apply the credit note to a customer's invoice the next day. We created and posted a credit but on the following day it's not available to apply against an invoice nor does it show…
  • Error when reprint Customer Statement

    Hi all, My customer statement failed to print for the first time, when I want to print for the second time it prompt me to reprint the failed attempt. The I go to reprint but get this error instead No information on the RVSpy and Event Viewer. …
  • I am getting an error message while trying to import AR_InvoiceHistoryDetail records into Sage 100 2021 from Sage 100 2018. Error #112 Keyed File Error (Record Key Size Invalid)

    I am getting an error message while trying to import AR_InvoiceHistoryDetail records into Sage 100 2021 from Sage 100 2018. Error #112 Keyed File Error (Record Key Size Invalid), I got an error during month end close about an open invoice in the system…
  • Correcting a Billing dated in future period

    I have an entry that won't post due to an error in the billing date. How do I correct the date so it will post in the correct period?
  • Change/Update Unit cost for an A/R Invoice?

    We accidentally Invoiced some material before any receiving was made in our Inventory. So the Unit cost appears as $0.00. A deposit has been applied to the invoice, therefore we can not void it and re-invoice after receiving the Material (PO). How can…