Welcome to the Sage 50 Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Hi everyone,
I have an issue with Online Services in Payroll 50cloud. I registered last week, uploaded payslips and everything was fine. When I came to upload them again this week, it asked me to log in and then there was info about registering my…
Hi there,
I have received notification from a number of employees who have had issues when logging into the online portal to access their payslips. One employee advised they copy and pasted the original password which was set up when I added them as…
I edited a payslip using the report designer and saved with a different name. I cannot find it on my computer (or locate any other reports). Please can you let me know how to find them.
Thanks
Hi,
Is there a way of setting a date for payslips to be emailed instead of instantly? I'd like to set this automatically go in the morning on the last day of each month - not when I process payroll.
Thanks in advance, Jenny
I have been happily using the send immediately option when emailing payslips for the last 6 months approx. However when doing it yesterday only about 5 sent immediately and the rest I got an error message stating recipient address unknown and they went…
Is it possible to modify the information that appears on online payslips? We use employee analysis fields to record employee Bradford Factors and would like to add these to the online layout. Thank you
How do I send the Welcome Email to my employees so that they can set themselves up on the Online Payslip Portal?
I've uploaded the payslips and sent mine early to test it. I get sent an email to say my payslip is ready to view but I haven't received…