• Back-Ordered Item Error

    We are on the updated Sage Businessvision 2023 edition, but we have been experiencing an unusual problem in the past few months. Random items will show items as "back-ordered" despite there being no outstanding sales orders. That, or the back-ordered…
  • Sage BusinessVision 2023 SBE Bug Report - Duplicate Customer Records created in POS Module

    We have reported this bug on several occasions dating back to 2019 but it still exists as of Oct 03, 2023 After adding a customer in the POS module, and creating a sale, then pressing the tender button, the payment details screen pops up. (The customer…
  • Sage BusinessVision 2023 SBE Bug Report - legitimate Sales posted that do not pass Data Validation

    If a sale is tendered for $0.01 or $0.02 or -$0.01 or -$0.02, and tendered with "Cash & Cheque Receipts" selected as the payment method, BusinessVision will apply penny rounding and will round the total to $0.00. This will post a journal entry that…
  • Pervasive & Crystal Reports

    I believe our database is corrupted in some way and I am wondering how to fix it. I am inserting pictures of a report that I have used for years and an excerpt of this year's report. The rows in blue are correct. There is a royalty of 20%. But then…
  • BV December 31, 2020 End of the road - Pervasive 10 - Is this slated for update ?

    I recall reading articles years ago about BV and its reliance on Pervasive 10 which reached its end of life a few years ago, and crystal reports which i think is no longer a thing? I recall there being a limitation with BV that all database access would…
  • Open previous year file

    FormerMember
    FormerMember
    How does one access Business Vision files from earlier years? The program does not seem to follow Windows convention that clicking on the word File on the upper ribbon does not give an option to locate and load a file.
  • gl allocations crashes when we choose a particular account

    We used to have an account 42155-99 that was set to allocate to different segmented accounts. About a year ago, it stopped working. Today I was asked to fix it. I'm not super knowledgeable in regards to the segmented accounts, so bare with me. I'm not…
  • Need DB definition for Sales History Detail field (ITEM_TYPE)

    I'm wondering if I can ask a more technical question here. In the DB table SALES_HISTORY_DETAIL, there is a field called ITEM_TYPE which seems to store values from 0-9. However in the Database Structure Help where with other similar fields the list of…
  • Product numbers

    Hello! Our legacy data includes special characters and odd formatting for part numbers that I guess we made up along the way and I want to standardise them. Is there a way to wholesale change part numbers where, for example: export part numbers…
  • Newco.

    Created a new company database using 'Newco'. Why does it generate a U.S. version, and how can I change it?
  • Vendor Price Lists

    Hello, Is there a way to import Vendor Price lists from excel so that the prices are updated for existing products and so that new products are added into inventory? Thanks, Dave
  • Vendor Selling Price Upload Question

    Hello, would like some help/advice. We uploaded a vendor selling price file into BV and there were about 8000 parts. We later found out we only use 1000 of the parts therefore the system updated 7000 additional parts. Is there an easy way to delete…
  • Deleted G/L account in error

    Hi, I didn't think you could delete an account that had a balance but I did so in error. I ran Data Validation, but it found no errors. Any suggestions? Thanks
  • Wrong address on some invoices and receipts

    I am using a pre-made invoice form (7" dot matrix for carbon copies) and I have noticed over the last two weeks some invoices and receipts on account are printing out with an incorrect address. The customer name is correct, but the address that prints…
  • What file controls the Customer Bill to and Ship to address

    Rebuilt client data - now when they try to re-PRINT from Sales Analysis the Customer Bill to and Ship to are blank. All new orders are fine. Thanks Sandie