Sage 50 Canada

We use Sage 50 Premium. After starting new year, I found the balance sheet out of balance. I compared each line of balance sheets as at Jan 1,2024 and Dec 31, 2023. Everything is good except Retained Earning. Retained earning-Previous year of 2024 is…

With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…