• Pages Out of Order on Emailed Invoices/Bills

    I just upgraded to Timeslips 2017 from 2013 and pages on some of the bills that I email to clients are out of order - such as, page 3 will show up as page 1 and page 1 will show up on page 3 of the pdf. This happens on only some client bills, not all…
  • Write Offs reappearing

    I wrote off a client's charge back in March. It showed the write off and remained the correct new balance through May. Now in June, the amount of the write off is showing again as a previous balance! Any ideas when has happened? This has happened one…
  • You are a genius if you can answer this one. How do I add the prior retainer balance to a bill cover sheet?

    Sounds simple right? I dragged every possible database field over and none gives this balance. This number is available in a funds balance report so it doesn't make sense that I can't add it to a cover sheet. Here is what I want on my cover sheet …
  • Retainer leading to double billing

    If I invoice a client for an initial retainer, say 100.00 dollars, and they send me 100.00 dollars.Then i start providing services under that initial retainer - if I invoice out those services, I'm essentially billing twice - how to avoid that? Using…
  • Invoice Numbering

    I am trying to set up separate invoice numbering for each client (so the client's first bill is 1, then 2, etc.), versus a global invoice number that keeps increasing for all client bills. I have gone to the Client Information Invoice page and typed…