• possible, specific 'tutoring'?

    Hi! Does this forum offer names/contact info for possible tutor sessions? Having specific problems not easily addressed, and no 'go to' person in our very small office.... Timeslips 2014, attorney based. Thanks!
  • Negative slip adjustments via activity/task code-2017

    We previously were using Timeslips 2011 and used one task/activity code set to negative 50% which automatically took care of all the affected slips. We just upgraded to 2017 and had a consultant upgrade our database. This feature no longer works with…
  • How to Discount Time Worked

    We have a client we need to bill on an hourly basis (we're new to TS). If we work 6.5 hours but only want to bill for 5.5 hours, how do we do that so it shows the client we are deducting that hour. We see in the timeslips options to not bill for time…
  • electronic billing -- third-party processor reduced our payment

    Our new third-party processor cut out $210.00 of fees we billed on our first electronically generated bill. Is there a "standard" out in the world about how to handle this situation? Do we go ahead and approve the original bill, then show CREDITS on the…
  • Timeslips is Calculating Interest on an old "No Charge" Slip

    This is my setup under Arrangement 2: 12%, Compound, Charge interest at 30 days, Grace period 0, last bill date March 7. Problem: Clients are being charged interest even though they paid the balance in full on March 22. I checked around to see why and…