Sage Timeslips

I received the above Error Class and error code when i try and open the TSReg.fdb file on the server. Somehow there is a firewall or something preventing the data base from opening. I am running timeslips 2017. Any suggestions on how to cure this. Port…

I turned my timeslips 2017 and the main.db was missing. i now can't find it to access my data. can someone please call me at 310-556-1001 or refer me to someone who can find it? I found my tseg.fdb file but that is it.

Changed open timekeepers to inactive and it has been in the changing classification for over 48 hours - I am leaving it open, but there is no way of telling how long this is going to take - Can I cancel? If I do does everything just revert back?

My question to everyone is, do you run Data Verification on a regular basis (monthly, quarterly) and do you allow it to correct all errors found, including in Accounts Receivable? I ran the Data Verification today and it said there were many accounts…

Users are connecting to the database they've always used without any errors. Several users are from different firms and have asked if they can have a new database that they access for their separate clients. Is it possible to create a second database…

I started a change classification of tasks from inactive to open 48 hours ago and it is still running. Is there a way to cancel this without causing damage to Timeslips data?

Need to import a Timeslips 2007 database into newly installed Timeslips 2020. Do not need much of the old data, but do need last several years of data. Is there a way to export the 2007 data and edit it before importing it to 2020?

the following error message appeared unprovoked today: firebird database error cannot attach to password database class: EIBNativeException code: 335544653 i can't even open the database. the minute i double click the icon, the error appears…

Index version does not match Table version. Is this a significant erro and can it be solved simply by deleting the table?

When I set a client/matter as Closed and then use the Purge tool, it certainly seems like the client/matter is gone, but is it still in the database, just marked as something else. OR does it get completely removed from the database? Thanks

The Title says it all. We have 10k+ contacts that we are syncing to Outlook. A user accidentally pressed the ignore all button when resyncing multiple times. Looks like about 5k contacts are set to ignore all. Is there a way I can select all contacts…

We just upgrade to TS 2020 and now when creating a new project from a Master client, the address information and other pages do not populate from the master client data to the new project. It worked fine in our older version so something must have happened…

I want to make multiple Slip Entries.

Have been using TS for many years. Recently upgraded main computer where TS2011 is installed. The remote TS computers cannot send slips to main TS unless main TS is closed. TSRemote asks for location of TS install but it does not recognize indicating…

Hello. I have recently upgraded to TimeSlips 2019 (build 27.0.2.234). Occasionally when I log in I get this message: "You have an older versions of the Time Capture database available. Would you like to convert them now?" with a Yes/No box option. …

We have two licenses for an install on two of our Win10 office PCs - these are brand new installs after recently ceasing use of a main server. We now use Google File Stream to access all of our client files from G-Suite, which basically maps (or shortcuts…

Hey Folks, New to timeslips support and help, so i am reaching out to see if someone might be able to help out. I migrated a system from a dying hard drive to a solid state drive and now i can only have one system connect to the timeslips DB. I…

As (I hope) you can see from the accompanying screenshot, when I try to exchange data from my local installation of Timeslips Premium to the main database on the server, the list of server databases is blank. Nevertheless, there are exactly three entries…

Timeslips consultant just installed Timeslips 2019 for me three days ago. I just realized today there is no "Timeslips Outlook Link" under Setup. (Note, I unchecked then re-checked the box for Outlook link under Features Enabled, Other, Special). I tried…

We use Abacus for calendaring and entry of time by Attorneys. We then push the time into Time slips for the billing/reporting. A few weeks ago, we started receiving this error message: Sage Timeslips could not find the expected record. The record may…

We have Timeslips 2017. We enter our time in Timeslips ecenter and transfer to Timeslips daily. We have clients that we have indicated that slips should default to no charge. However, when we enter time for those clients in ecenter, the slip does not…

Hi Everyone, i am setting Sage Timeslips Outlook Link. I create Contact folder and share it on public folder and grant permission for 2 users can access. But when i set up link and it always alert "Contact is not Global Contact Folder" and just only…

Hello! We are a small law office in Vietnam. We are using Timeslips 2017 in a Windows 10 64 bit and Outlook 2016 64 bit environment. Our problem is we cannot connect Sage Timeslips with contact folder of Outlook so that we cannot use the Outlook Link…

Hello! Does Sage Timeslips have Outlook Calendar Integration or is Google the only calendar that can be synced to Sage Timeslips?

We are using Timeslips 2016. I have windows 10, the other paralegal has Windows 8.1 and the database is on a third computer with Windows 10 I was working on generating a bill at the same time as the other paralegal was entering slips, and half of the…