• Reducing Rates After Billing/Payments and Issuing Credits

    FormerMember
    FormerMember
    I have what seems to be a complex issue, which i have provided background info for below: I have been billing a matter to a client - hourly at higher rate i will call "Rate X". ($450) We decided later (after billing and receiving payments at Rate…
  • AR Balance and Invoice Balance Do Not Match

    We have Timeslips 2017. This issue is actually happening no a few clients. We have noticed that sometimes especially if a client is running a credit that the amount due works out correctly in the Accounts Receivable List, but when an invoice is generated…
  • Help: Duplicate Invoice Number - 3 clients (LEDES)

    2015 Sage Timeslips Clients affected 3 of 40 projects under the master client - LEDES 1998B I generated invoices for August like I normally do. The ones using LEDES, I sent to the proof stage, audit stage, and ended up approving them. Well the next…
  • Invoices show Previous Balance, but client is paid in full

    We have Timeslips 2014 and recently I've noticed a few clients that when invoices are ran they come out and show a Previous Balance, however the client is paid in full and the AR shows everything is at 0. I have tried to run Data Verification, but it…
  • Applying Payments to Future Invoices

    Happy Friday, I have a situation in Timeslips 2014 where payments entered to clients and marked Apply to Future Invoices are not showing in Billing Assistant as A/R transactions, nor are they applied to the future invoice. This issue only started about…
  • AR date changed in deposit slip

    We are using Timeslips 2012. Within the last two months this same problem has come up and we can't figure out why. When our AR payments are entered on one deposit slip, they are all entered using the date of the deposit. However, after the deposit slip…
  • Change from Write Off to Payment

    I mistakenly entered a transaction as a Write Off instead of a Payment. How can I correct this?