• Timeslips 2014 won’t open after Windows 10 update

    This morning I let my laptop update its Windows software and now I am unable to open TS. I know I’ve had this issue in the past, but I don’t remember how to resolve it. I tried running as an administrator and I tried running in compatibility mode, but…
  • Data conversion from 2014 to 2021 fails on FEATURES table when converting to Firebird.

    Subject pretty much says it all. 2014 data verification completes with no errors. 2021 data conversion succeeds in converting to 2015 bde. 2021 data conversion hangs permanently when converting bde to firebird at the FEATURES table. I've tried…
  • Payments not showing in Aged A/R Balances Report

    I have an issue with Aged A/R Balances that has come up a few times recently. Sometimes, check payments that I entered do not show up when I print an Aged A/R Balance report. I check the client's payment transactions and there are no unapplied payments…
  • Nickname 1 & 2

    Hello, Is there a way to run an Aged A/R report with showing Nickname 1 and 2? Preferably, Nickname 2 to show on report as it would group a bunch of clients together to making tracking easier. Thanks!
  • Problems Transferring G/L Entries from Timeslips to QuickBooks

    We are using Timeslips 2014 along with TAL and QuickBooks Pro 2014. Transfer of GL entries from Timeslips to QuickBooks has become incredibly slow. It took 9 minutes to build the G/L entries when it used to take 30-60 seconds. This is not a network issue…
  • Retainer leading to double billing

    If I invoice a client for an initial retainer, say 100.00 dollars, and they send me 100.00 dollars.Then i start providing services under that initial retainer - if I invoice out those services, I'm essentially billing twice - how to avoid that? Using…
  • Invoice number will not change for client and all payments show up on invoices

    I have one client whose invoice number repeats every month, and their invoice shows all payments made to receivables and funds account not just the current payments. How do I fix this?
  • TS 2014 Time in decimals

    I have TS 2014. We enter our time in decimals -- 10ths only (1 digit to the right of the decimal point). Sometimes someone enters 2 decimal places by mistake which gets rejected by our clients' various electronic billing systems. Is there a way to set…