• MyAssistant Version 23.1

    Can you please share the link to download version 23.1 of MyAssistant? According to another article, version 23.1 will be most compatiable with Sage CRE300 v23.1. The article stated that version 22.1 of MyAssistance would also be acceptable, however…
  • MyAssistant Trial Balance does not Balance

    I am trying to set up at task in MyAssistant to send out a notification at the end of each week if our Current Period Activity does not balance. I have been told there is a "canned" task for this, but I have not been able to find it. I decided to make…
  • How can I cancel reports that are already queued up in MyAssistant

    We recently set up a test server for MyAssistant and in the process of setting it up an number of scheduled jobs ran in error. They are sitting in the queue, waiting to be sent. A number have already been sent, so I stopped the services to prevent more…
  • RE: My Assistant using contain condition

    You can also view and add the data directly from the field list in Sage MyAssistant. For example, you can right-click on GL Account Prefix AB>Account Prefix AB and select View Data to see all of your prefixes. If you select one and select Insert Data…
  • RE: Sending Report Designer reports to Project Manager with My Assistant

    Teresa, I would suggest reviewing the Sending Personalized Content tutorial on the MyAssistantTraining Youtube channel. https://www.youtube.com/user/MyAssistantTraining Note: Some of the field references may be considered out of date as we have…
  • RE: Retrieving audit trail info on employee record changes (Crystal Reports)

    We do not store a vendor addition date. There is only a date stamp on the vendor record that will get updated any time that record is touched. (ie setup or posted invoice) You could create a report using the master.qlm. (QLM_MASTER__LOG). It could be…
  • RE: Retrieving audit trail info on employee record changes (Crystal Reports)

    billwagnon, Unfortunately, in this case, the log will only show that a user went into the employee setup. It will not return that a direct deposit id was added or that a routing number / account number was changed. For a report, if you use prenotes…
  • RE: Sage Desktop & MyAssistant won't open

    MJ Hamik There error represents that MyAssistant on your workstation cannot communicate with the SQL Server on the server. On the server, SQL Server (ISD) is the service and named instance that the Sage MyAssistant install would use, if allowed the…
  • RE: Emailing pay stubs with MyAssistant

    Amanda, Check out the Knowledgebase article: 30881 " Canadian direct deposit reports for use with MyAssistant ". It has 3 different reports attached and sample conditions. The direct deposit task and a few fields were added to Payroll in version 13…
  • RE: MyAssistant - Won't stop sending emails

    This indicates that the task has an invalid email address. In version12.1 it will send out constantly (every 2-3 seconds). In version 13.1 there is logic that it will send out every until the issue is fixed. Basically: Stop the ISDAdminSenderService…
  • RE: Electronic Paystubs

    By default, there is not a method to automate sending an employee their pay stub. I will typically see other customers use one of these methods to accomplish the task. Similar to sending vendors an EFT notice ( http://sagecity.na.sage.com/support_communities…
  • RE: Subcontractor Compliance

    You are right. Accounts Payable will not be able to invoice the commitment until you have checked the “Revise Commitment” check box and updated the Job Cost commitment record. There is not an automated warning or error message to stop payment of an…
  • RE: Property Management Contracts

    Jess, If I understand your issue correctly, I do not think the revenue applications (CN, AR, BL) would be helpful in your situation. You may be able to utilize Commitments within Sage 300 Construction and Real Estate accessed through Job Cost or Project…