• Sales Tax Report: Invoice Return (credit memo) amounts showing in taxable column are higher than amount of credit.

    Please see below Sales Tax Report. What are some possible reasons that the amount showing in the Taxable column would be HIGHER than the amount of the actual credit. We process all credit memos using the return invoice feature of the Order Entry module…
  • Forms Update: Unable to load vendor library error - Cannot run 1st qtr 941, UI, etc.

    I went to run my 941 and as usual, there are forms that need updates. So, I selected the automatic updates. It was going through them and about 1/2 way through I get an AatrixForms message that says "Unable to load vendor library." Now, I can't run any…