• Open Credit on Credit Card vendor

    Hello, My boss recently overpaid on the balance of the business credit card and I ended up putting the remainder into open credits so that our bank statement would balance. When I applied some of the open credit to an invoice, the next time Payroll…
  • Credit Memo returns

    We've been using BW for over 10 years now and the one issue that keeps coming up is in regards to customer returns. Currently we process customer returns through this manner: OE>>Invoices>>Returns>>Invoice and fill in the necessary information required…
  • Suggested methods to account for inventory and purchases used in our business

    We are having trouble finding the least cumbersome method to transfer and account for the products we make and purchase that are in our inventory, but then are removed and used within our business. For instance, we remanufacture toner cartridges and…
  • Payroll Advance "ghost"

    Somehow in the process of voiding and re-entering a payroll advance check, the Payroll system thinks there is an extra advance out there. It does not show up on any report but when we enter a timecard for this employee it wants an advance repayment. Is…
  • A/P Credit

    I cannot seem to remove a credit memo. I entered an invoice twice. I paid one invoice and voided the other invoice. Then the other secretary came along and put a credit memo in for the invoice. It shows that there is a credit memo for the vendor but I…