• How can I get Other Pay taxes to hit the GL correctly?

    We have had to add new Other Pay additions for the 2020 year and we are having an issue with the fact that the taxes on these Other Pays are not breaking out departmentally, even though the Other Pay is set up to break out departmentally. Is there another…
  • Deceased Employee's Final Check

    Can someone give me step by step instructions for paying a deceased employee's final check? We need to divide her final pay between three children. Thanks!
  • Payroll 2018 Question --- NEED HELP

    Help!!! We just received a report from our third party insurance company showing a STD check was issued to one of our employees in December 2018. We have already closed out our 2018 Payroll. Is there anyway, other than having to restore prior backup,…
  • BW2018 phantom payroll entry?

    We recently upgraded from BW2012 to BW2018 & run PR in house. Haven't had any problems until this week. I have one employee with 2 entries-one is phantom and one is what I entered. I can delete the one I entered but cannot delete the phantom. ???????…
  • Deferred Compensation

    Does anyone do deferred compensation through payroll? We have some employees who do on call work, and have the option of deferring compensation. We have to pay the FICA on the compensation when it is funded, but other taxes are paid upon distribution…
  • Realized that I can no longer do an Employee Global change to put employees on and take them off HOLD all at one time

    I just recently upgraded to Businessworks V2015, and realized that I can no longer do an Employee Global change to put employees on and take them off HOLD all at one time...do I now have to do each employee individually? What a pain! Thank you, P…